About this Subscription Renewals Sales Executive role at Gettyimages
Gettyimages · Hybrid · Chicago, IL
The Customer Success team works to maximize the lifetime value of our unassigned annual subscribers by positioning premium Getty Images products as solutions to customer challenges and managing renewals.
Who You Are:
The Subscription Renewals Sales Executive is a highly motivated, quota-carrying sales professional responsible for retaining, growing, and expanding revenue within an assigned customer portfolio. This role is ideal for a consultative seller who thrives in a fast-paced environment, consistently exceeds targets, and views every customer interaction as an opportunity to uncover growth potential.
You will own the full sales cycle for renewals, expansions, and upsell opportunities, partnering with customers to understand their business objectives, increase adoption, and identify new use cases that drive additional value and spend. Success in this role requires a strong growth mindset, relentless curiosity, a passion for solution selling, and the ability to influence decision-makers through compelling business conversations.
Your Next Challenge:
- Own and drive all assigned renewal, expansion, and upsell opportunities within a designated customer portfolio.
- Consistently meet or exceed quarterly and annual revenue targets through renewals, cross-sell, and upsell motions.
- Proactively engages with clients throughout the customer lifecycle to optimize opportunity and reduce risk.
- Conduct strategic discovery conversations to uncover customer challenges, business priorities, and growth opportunities.
- Build multi-threaded relationships across customer organizations to identify new stakeholders, influencers, and decision-makers.
- Proactively expand account penetration by increasing user adoption, identifying new use cases, and growing spend commitment.
- Lead contract renewal negotiations and commercial discussions with a focus on maximizing customer value and revenue growth.
- Partner with product specialists and cross-functional teams to develop tailored solutions that address customer needs and drive expansion.
- Maintain accurate opportunity management, forecasting, and pipeline hygiene within Salesforce.
- Develop and execute account growth plans that accelerate revenue and strengthen long-term customer partnerships.
What You'll Need:
- 3+ years of quota-carrying sales experience with a proven track record of consistently meeting or exceeding revenue targets.
- Demonstrated success in account growth, expansion selling, renewals, or land-and-expand sales motions.
- Proven ability to manage ambiguous, complex sales situations requiring creative problem-solving.
- Strong consultative and solution-selling skills, including discovery, business value articulation, negotiation, and closing.
- Proven ability to identify and convert upsell and cross-sell opportunities within existing customer accounts.
- Highly competitive, self-motivated, and driven by achieving ambitious goals.
- Growth mindset with a willingness to continuously learn, adapt, and improve performance.
- Ability to navigate complex customer organizations and build relationships with multiple stakeholders.
- Experience forecasting, managing pipelines, and maintaining CRM discipline.
- Strong business acumen and ability to align solutions to customer objectives.
What Success Looks Like:
- Relentless drive to achieve and exceed sales goals.
- Strong growth mindset and resilience in the face of challenges.
- Exceptional discovery and consultative selling capabilities.
- Ability to uncover hidden opportunities and create value-driven sales strategies.
- Confidence in negotiating and overcoming objections related to price, competition, and budget constraints.
- Sense of urgency, strong accountability, and excellent time management.
- Executive-level communication, presentation, and relationship-building skills.
- Strategic thinking balanced with a bias for action and results.
Nice to Have:
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Spanish fluency is an asset but not a requirement for this role.
There’s a story in every picture, a narrative in every frame.
We believe in the power of visuals. As a leading visual content creator, our three brands–Getty Images, iStock, and Unsplash–offer a full range of content solutions to meet the needs of any customer, whatever their size, location, or budget. Whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving, our visuals help any brand, business, or organization communicate more effectively with their target audience and urge them to action. In other words, we know how powerful an image or video can be—and that it can move the world.
Working at Getty Images
Our goal is to be one of the best places to work globally, which means we’re dedicated to providing experiences and resources that allow you to do your best work. Foundational to our culture are our Leadership Principles, which are the shared values that guide how we come together to do our work. We raise the bar and collectively bring solutions while exercising trust, transparency, and care. We actively reject biased behavior and are inclusive of different voices, perspectives, and experiences. We focus on our customers and deliver on our commitments and commercial goals.
We foster a collaborative and supportive environment that prioritizes delivering results efficiently and using time wisely, so that all employees can achieve balance between commitments to the company and health and well-being in our lives. We value the importance of rest and recovery ranging from company-paid holidays to time away from work. Our flexible time off policy is above industry standard. We offer premier benefits with options including above-market competitive medical, dental, vision, health plan savings accounts, life and disability plans, global employee assistance programs, legal, pet, home, and auto coverage at preferential group rates and discounts, as well as retirement and financial education and tools. Full-time employees working at least 25 hours per week are eligible for these programs and health benefits on the 1st of the month following their date of hire.
Our employees’ growth, development, belonging, and engagement are important investments. We offer learning experiences ranging from leadership development, diversity and inclusion training, mentoring programs, a high potential program, and professional and skills development. We prioritize staying connected in our hybrid-working world and encourage participation in global morale events and local gatherings, as well as finding community in one or more of our Employee Resource Groups. Learning about our business is paramount, and our open and transparent culture means you’ll have direct access to experts and senior leaders via open forums, all hands, and content hours.
Getty Images believes that diversity is critical to our success in moving the world and is committed to creating an inclusive, mutually respectful environment that celebrates diversity. We seek to hire based on merit, competence, performance, and business needs. Getty Images is an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
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