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About this Student Account Representative role at Northampton Community College

Northampton Community College · Onsite · Bethlehem

The staff and faculty of Northampton Community College share a single goal: to help students transform their lives through education. It's a goal that reaps rewards thousands of times over the course of a career. Employees at Northampton receive competitive compensation and an array of benefits while working on campuses located in a region with a very high quality of life.

We invite you to consider to applying for one of our currently available positions. For more information on the College, please visit www.northampton.edu. For more information on life in the Lehigh Valley, please visit https://www.northampton.edu/about/working-at-ncc/life-in-the-area.html.

NCC is strongly committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to identify their strengths or experiences in this area.

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Student Account Representative

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Please note that this position will remain open until filled.

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Summary: Northampton Community College is seeking a part-time Student Account Representative to work in the Bursar Office. This is a customer service position that will deal primarily with handling student accounts which includes: reviewing account balances to answer student questions, answering questions related to payment plans and refunds, applying payments to tuition charges, and balancing the cash drawer at the end of the day.  In addition to processing student payments, this position will post other types of payments such as parking tickets, club deposits, and other miscellaneous deposits. Other duties include processing mail, answering phones, filing, and replying to emails with student, staff, faculty, and outside organizations.

Requirements: This is a customer-facing position, requiring experience in customer service, and the following skills: computer proficiency, being detail-oriented, and having the ability to multitask.

Schedule: Approximately 25 hours per week/4 days per week

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About Northampton Community College

Welcome to the career site for Northampton Community College. We are an innovative, student-centered institution with an exceptional faculty and staff who are dedicated to providing quality educational opportunities for the diverse communities we serve. We invite you to view our open positions and feel free to apply for any positions in which you are interested in and qualified for. If you are a current employee of NCC, please login to your Workday account and use the internal career worklet to apply. Northampton encourages candidates to provide qualifications beyond the standard on-line application. A personalized cover letter, resume, unofficial transcripts, and contact information for 3 p

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