About this Strategic Partnerships Senior Manager - Future Experiences & Growth role at Commonwealth Bank of Australia
Do work that matters.
CommBank’s Consumer Finance team is looking for a Strategic Partnerships Senior Manager to join our Future Experiences & Growth team, supporting the development of premium customer experiences, propositions and strategic partnerships.
We're building Australia's leading premium card experience by bringing together world-class brands, benefits and experiences that create meaningful value for our customers. Strategic partnerships play a critical role in helping us deliver differentiated propositions, deepen customer engagement and unlock new growth opportunities.
The Role.
As the Strategic Partnerships Senior Manager, you'll identify, negotiate and grow strategic partnerships that enhance our Premium Card propositions and create compelling benefits and experiences for our Premium Cardholders.
You'll work with leading brands to develop customer propositions, then partner across CommBank to bring those experiences to life. You'll take ideas from concept through to delivery, ensuring customer benefits are embedded within the CommBank experience and continue to evolve over time.
You will:
- Identify and secure strategic partnerships that strengthen our premium card proposition
- Develop compelling customer offers, benefits and experiences
- Negotiate commercial arrangements that deliver value for customers and partners
- Build business cases and recommendations for senior stakeholders
- Work across Product, Marketing, Legal, Risk, Operations and Technology teams to deliver partnerships into market
- Manage partner performance and identify opportunities to optimise customer and commercial outcomes
- Translate customer insights and partnership opportunities into future growth initiatives
We're interested in people who have
- Experience in partnerships, proposition, product, commercial growth or strategic alliance roles
- Demonstrated success sourcing, negotiating and managing commercial partnerships
- Strong commercial acumen, stakeholder management and influencing capability
- Experience building compelling customer offers, benefits, propositions or experiences
- Experience taking ideas & products from proposition through to implementation and customer delivery (working with digital, operations and marketing teams)
- Strong customer and commercial mindset, with the ability to balance growth, customer outcomes and risk
- Experience within cards, payments, loyalty, rewards, travel, retail, hospitality, premium customer propositions or related customer engagement environments
Success in this role.
You'll create partnerships that differentiate Australia’s leading premium card offering, launch experiences that customers value, and deliver measurable growth in customer engagement, loyalty and spend.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
