About this Strategic Outsourcing Manager - Business Advisory role at RSM
OUR VALUE PROPOSITION
At RSM, our purpose is to instill confidence in a world of change for both our clients and our people.
RSM Australia supports a people-centric and collaborative culture where we are committed to empowering and developing you. As a leading professional services firm, we connect you to an extensive network of global resources and invest in your future. We value the meaningful work that you do and encourage you to be a part of the change.
Our value proposition is our commitment to you; it highlights the experiences, benefits, and value that you can expect as part of RSM. This is underpinned by our three values – integrity in everything that we do, supporting clients everywhere, and developing and valuing everyone.
Who we are:
RSM Australia is a member of RSM, the world’s 6th largest network of audit, tax and consulting firms. We are an award-winning professional services firm with over 100 years experience supporting Australian businesses. We believe in putting people first and we are proud to have developed a work culture that fosters growth, collaboration and success.
About the role:
RSM Australia is seeking a highly skilled and analytical Strategic Outsourcing Manager to join our Business Advisory division.
In this pivotal role, you will be responsible for leading, managing, and optimizing our strategic outsourcing functions, ensuring the seamless delivery of high-quality business advisory and financial services to our clients.
You will act as the key bridge between our internal teams, external service providers, and clients, driving operational efficiency, cost-effectiveness, and service excellence across all outsourced engagements.
Job Responsibilities
- Develop, implement, and manage the strategic outsourcing framework for the Business Advisory division to improve service delivery and maximize operational efficiency.
- Identify, onboard, and manage relationships with third-party outsourcing partners, ensuring strict adherence to Service Level Agreements (SLAs), quality benchmarks, and data security protocols.
- Standardize and streamline workflows between internal business advisory teams and offshore/onshore outsourcing partners to reduce turnaround times and improve work quality.
- Establish robust quality control processes and conduct regular reviews of deliverables completed by outsourcing partners to ensure compliance with Australian accounting standards and RSM’s quality guidelines.
- Monitor the financial performance of outsourcing agreements, manage budgets, and mitigate operational, legal, and reputational risks associated with Act as the primary point of contact for outsourcing queries within the firm, providing guidance and training to internal staff on how to effectively utilize outsourced resources
About you:
To ensure success in this position you will ideally have the following: -
- Bachelor’s degree in Business, Accounting, Finance, or a related discipline.
- CA or CPA qualification is highly desirable.
- 5+ years’ experience in professional services, business advisory, or accounting.
- At least 2 years’ experience managing outsourcing, offshoring, or shared services.
- Strong knowledge of Australian accounting standards, tax compliance, and business advisory practices.
- Confident using cloud-based accounting platforms such as Xero, MYOB, and QuickBooks.
- Strong communication, stakeholder management, negotiation, and project management skills.
- Analytical and solutions-focused, with a passion for continuous improvement and process efficiency.
Life at RSM:
RSM provides a great environment to build skills and confidence and we help our people achieve their best. We are trusted advisors to our clients, so it is critical for us to find the right people for the job on offer. Our network of offices across Australia and around the world allow us to offer a personal service to all our clients regardless of where they are!
Working for RSM entitles everyone to a wide range of leading health, wellness financial and lifestyle benefits.
How to apply:
Please click on the “apply” button and complete our online application form.
Agencies, thank you for thinking of us, but our recruitment is managed internally, and we will reach out to our preferred suppliers if we need assistance.
