About this Steward role at Pyramid Global Hospitality
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
What you will have an opportunity to do:
The Steward shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying Dutchman's Pipe Culture
ESSENTIAL JOB FUNCTIONS:
- Ensures dishes are sanitized and available as needed.
- Always keeps sanitation solutions up to company codes.
- Washes dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand.
- Place clean dishes, utensils, and cooking equipment in storage areas.
- Polishes silver and copper.
- Assists in inventory of china, glassware, and silver.
- Maintains proper placement and organization of pots, pans, and utensils.
- Maintains proper storage of dish dollies, glass racks, and flatware.
- Maintains kitchen work areas, equipment, and utensils in clean and orderly condition.
- Stock supplies such as food and utensils in serving stations, cupboards, refrigerators, etc.
- Sorts and removes trash, placing it in designated pickup areas.
- Works diligently to avoid breakage and loss.
- Ensures that all dishes and utensils are properly stocked and stored.
- Provides general resort information for guests.
- Maintains an up-to-date working knowledge of all resort amenities as well as any special events.
- Interacts with resort staff in a professional manner, assisting other departments when necessary.
- Attends mandatory monthly department meetings and appropriate resort and division meetings.
- Maintains a constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks. broken locks, and suspicious persons). Reports all safety incidents to the on-duty supervisor.
- Acts with responsibility towards all company property, supplies, and equipment.
- Reports to work on time as designated by the posted schedule.
- Maintains a professional appearance.
- Remains alert, courteous, and helpful to the guests and colleagues.
Qualifications:
- Previous upscale hotel experience required
- A minimum formal education of a high school diploma
- Should have current Food Handlers Certification
- Fluency in English both verbal and non-verbal
- Excellent customer service focus and communication skills
What are we looking for?
Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
