Job Description:
 
Experience: 8-13 Years
 
Key Responsibilities 
 
•    Technically lead the sustenance team responsible for maintaining, supporting, and enhancing Network Automation and Orchestration products.
•    Own the overall sustenance engineering lifecycle, including defect resolution, product enhancements, maintenance releases, and associated design, code, and unit/integration test artifacts.
•    Drive engineering excellence through effective debugging, root-cause analysis, code quality, regression testing, and automation of repetitive maintenance activities.
•    Analyse production issues and customer-reported defects, establish root causes, and drive timely resolution in collaboration with cross-functional teams.
•    Mentor team members on troubleshooting, design principles, coding standards, testing practices, and effective problem-solving.
•    Collaborate closely with Product Management, Development, QA, Customer Support, and other engineering teams to ensure end-to-end resolution of product issues and successful delivery of enhancements.
 
Required Skills and Expertise 
Core Competencies 
•    Complete exposure to the entire Product Life Cycle (MUST HAVE) 
•    Exceptional written and verbal communication skills 
•    Proficiency in local and remote debugging 
 
Architecture and Design 
•    Microservices-based architecture and best practices 
•    Hands-on experience with Docker containers, Kubernetes (K8s, K3s) clusters, and Helm charts 
•    Exposure to cloud application development 
•    Sound data and information modelling techniques using YANG, UML, JSON, and related tools 
 
Programming and Development 
•    Strong coding and debugging experience with Java or Golang 
•    Linux OS proficiency, advanced data structures, and IPC mechanisms 
•    Intricate understanding of multi-threading, routines, network programming, and object-oriented methodologies 
•    Agile Development Model with CI/CD, Jenkins pipeline, and Git environment 
 
Data Management and Messaging 
•    Database concepts and deployment models: RDBMS, NoSQL, PostgreSQL, Redis, MariaDB 
•    Messaging services such as RabbitMQ and Kafka 
•    Working experience with webhook and web sockets 
 
Networking and Protocols 
•    OpenAPI, OpenConfig, NETCONF, Streaming Telemetry, GNMI, gRPC, and XMPP 
•    Knowledge of WLAN or  L2/L3 OSI layer protocols: 802.1Q, LAGs, VxLAN, EVPN, ACLs, Route Policy, MPLS/VPLS, BGP, L2 Forwarding, and L3 Routing 
 
Preferred Qualifications 
•    Experience with network orchestration platforms and automation frameworks 
•    Background in building scalable, highly available distributed systems 
•    Experience mentoring junior engineers and leading technical teams 
•    Familiarity with containerized deployment architectures and orchestration platforms 
•    Prior experience with telemetry and streaming analytics