Job Title:

Staff Engineer II

Location:

AZ - Chandler 3075

What you'll do:

Come join the AmeriHome's team, a Western Alliance Bank company, as Staff Engineer of the Data Services team. We’re building a cutting-edge platform designed to streamline and enhance business workflows in the mortgage lending space. As part of a dynamic and growing team, you'll help shape the software that drives our evolving business needs.
The Senior Technical Business Systems Analyst will support AmeriHome Technology by bridging business needs, application delivery, production validation, disaster recovery readiness, system integration planning, and test automation. This role is responsible for working across business stakeholders, application teams, infrastructure partners, security teams, and release management teams to analyze requirements, document technical and business impacts, support validation activities, and ensure application changes are ready for production use.

• Partner with business and technology stakeholders to gather, analyze, and document business, functional, technical, integration, and validation requirements for AmeriHome applications.
• Translate business needs into clear user stories, acceptance criteria, test scenarios, validation plans, and implementation support documentation.
• Support application release readiness by coordinating testing, reviewing impacts, validating changes in lower environments, and confirming production readiness.
• Support disaster recovery and operational resilience activities, including DR validation, DNS migration coordination, F5 DNS migration readiness, application testing, and plan documentation.
• Leading and support test automation strategy and execution across AmeriHome applications, including regression coverage planning, automation backlog management, and validation of automated test outcomes. Maintain documentation for application behavior, test plans, release validation, operational procedures, and support handoff.

What you'll need:

• 7+ years of related experience in IT App Support, IT Development, IT Networking, or similar fields.
• Bachelor's degree in related field required.
• Experience in financial services, mortgage technology, banking technology, or regulated enterprise IT environments.
• Experience with automation frameworks such as Selenium, HuLoop, Playwright, JMeter, or similar tools.
• Experience with Azure DevOps pipelines, CI/CD validation, release readiness, and environment troubleshooting.
• Familiarity with DR testing, F5 DNS, Cloudflare, Application Certificates, API Authentication, or infrastructure dependencies.
• Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
• Advanced proven experience in leading cross-functional teams and managing multiple projects simultaneously. Additional experience with pipeline development and leveraging Azure DevOps while working on multiple projects simultaneously.
• Intermediate to advanced ability to see the big picture and align projects with organizational goals. Capable of leading and motivating cross-functional teams. Expertise in resolving conflicts and addressing challenges as well as skilled at identifying and mitigating risks at the project level. Proficient in governance patterns tied to intake, technical reviews and architectural compliance.
• Advanced speaking and writing communication skills.
• May require up to 25% travel.

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank — that remain part of the company’s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [email protected] or call 602-386-2488.  When contacting us, please provide your contact information and state the nature of your accessibility issue.  We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation