About Our Company

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. Our team of 22,000 people across 19 countries, serves more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Job Description

Process trade corrections on the back-office team. Analyze and correct entries for various product types, including mutual funds, securities, cash, bonds, managed accounts, and dividend transactions, through various internal processing systems. Analyze and calculate dividends in client and error accounts, ensuring accurate allocation, reconciliation, and resolution of discrepancies. Work with both internal and external business partners to research and resolve issues in an accurate and timely manner. Ensure processing of transactions follows industry rules, regulations, and internal compliance procedures.

Key Responsibilities
- Responsible for timely and accurate resolution of trade correction cases.  Analyze account activity, determine cause of error and take appropriate action to correct trading activity.

- Work with both internal and external business partners to research and resolve issues, troubleshoot and provide seamless service.  Provide support to other team members as necessary.

- Identify root cause of trade correction errors and provide solutions as appropriate.  Conduct trend reporting and participate in problem solving sessions for continuous process improvements. 

Required Qualifications
- Education: High school or GED
*Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for
education and experience

- Previous operations, processing or customer service experience.
- Strong attention to detail, including demonstrated ability to meet accuracy standards in a high-volume processing situation.
- Ability to research and resolve problems.
- Demonstrated ability to manage multiple priorities in a fast-paced, results driven, transaction based environment.
- Ability to effectively and professionally communicate with internal business partners and advisors.

Preferred Qualifications
- Trading activity expertise.
- Understanding of Thomson, BETA, COLA, APL, and various other internal systems (Nice, DocX, SSD).

Visa Sponsorship

Applicants must have a valid work authorization that does not now, or in the future, require visa sponsorship for employment in the United States (e.g., H-1B, F-1 CPT, F-1 OPT, TN).

In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least four (4) days per week, with flexibility to work from home one (1) day per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process.

Base Pay Salary

The estimated base salary for this role is $44,400-66,600/year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.Full timeNon-ExemptBusiness Support & OperationsCLEAR Clearing

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.