About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

• Build for scale: Design and implement scalable, flexible features that power Zuora's next-generation onboarding platform. 
• Collaborate cross-functionally: Partner with senior engineers and architects to deliver a high-impact product roadmap.
• Deliver quality and performance: Develop robust APIs, background services, and data pipelines that are both efficient and developer-friendly.
• Innovate continuously: Contribute to system designs and technical discussions that improve performance, reliability, and developer experience.
• Solve complex onboarding challenges: Build intelligent agents to streamline and resolve complex customer onboarding workflows.

Location & Work Arrangements

This role is based in our Foster City, CA office and follows a hybrid work model. Team members are expected to work onsite three days per week to foster collaboration, innovation, and team connectivity.

This is not a fully remote position.

About You

• Bachelor's or Master's degree in Computer Science or a related field.
• 6 - 10 years of hands-on product development experience, ideally within SaaS or B2B software environments.
• Hands-on experience or deep understanding of building AI agents and integrating complex business workflows into agentic architectures.
• Strong skills in backend API development or full-stack engineering.
• Solid understanding of Data Structures, Algorithms, and Object-Oriented Design.
• Experience applying low-level design principles in real-world projects.
• Familiarity with modern frameworks, IDEs, testing, and documentation best practices.

About the Team

At Zuora, the Milo team solves the Zuora onboarding problem by building agentic solutions to address complex implementation challenges—ranging from understanding user requirements to configurations, data migration, integration, testing, and more. We build and scale the systems that drive innovation across Zuora AI and Zuora Milo — empowering global enterprises to deliver seamless, accurate, and dynamic billing experiences to their customers.

As a key member of this team, you'll design and develop highly distributed, performant, and reliable systems that form the foundation of Zuora's onboarding capabilities. You'll build intelligent agentic capabilities and implementation partners that accelerate customer time-to-value and transform quote-to-cash workflows, working closely with architects, product managers, and engineers across multiple teams to tackle complex data and infrastructure challenges.

Tech Stack: Python, Java, Langchain/Strands, Postgres/MySQL, Spring, REST API, Microservices, Kafka, NodeJS, LLM Frameworks, AI/Agent Tooling, AWS, Kubernetes

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to [email protected] (or local equivalent, where applicable).