About Us

• At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we've been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world.

• If you're passionate about making a difference, love working in a fast-paced environment, and want to help millions of travelers reach their destinations with a smile, Southwest Airlines is the place for you. Here, your career can truly take flight.

Job Summary

• Advanced experience in designing, writing program code, testing, documenting, and implementing functionally appropriate, technically sound, and well-integrated application systems in accordance with Customer requirements, organizational methodologies, and standards. Identifies and prevents production problems and implement immediate resolution efforts across technology areas. Mentoring Software Engineers, holistic vision of organization and impact, focusing on “shift left” activities.

Responsibilities

• Drive the technical direction and feature roadmap of large-scale cloud systems

• Serve as a technical lead contributing to and directing the efforts of development teams, including internal and external team members

• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions

• Drives detailed definition of feature requirements through discussions with product managers and customers

• Supports continuous improvement by investigating alternatives and new technologies

• Prepares and installs solutions by determining and designing system specifications, standards, and programming

• Evaluates code to ensure that it is valid, is properly structured, meets industry standards, and is compatible with browsers, devices, or operating systems

• Mentor Software Engineers to allow for skill/knowledge development through advice, coaching, and training opportunities

• Update job knowledge by studying state-of-the-art development tools, programming techniques and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

• May perform other job duties as directed by Employee's Leaders

• Adobe Experience Manager (AEM)

• AEM Assets / Digital Asset Management (DAM)

• Advanced experience in software development and application design

• Strong programming experience in at least one programming language (Java preferred)

• Experience with cloud-based applications / cloud platforms

Knowledge, Skills and Abilities

• Advanced knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience

• Proactively shares knowledge and skills of software development and testing to solve a range of problems

• Advanced knowledge of at least one required programming language

• Excellent partnering, communication, negotiation skills, and execution in working with various Technology or partner Teams

• Ability to articulate (verbally / visually) ideas, approach, concepts, options, risk, impact, and provides guidance to technical, non-technical, and Leadership audiences

• Ability to lead multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work

• Ability to mentor others

• Ability to lead ideating, presentations, mentoring and group-thinking sessions

• Ability to influence without authority

• AEM Assets / Adobe Experience Manager

• Adobe Experience Cloud ecosystem

• AEM Sites experience

• AEM Cloud Service / AEM as a Cloud Service

• Experience with Workfront / Workfront Fusion

• Adobe Experience Manager APIs and integrations

• REST / GraphQL APIs

• Microservices architecture

• CI/CD and DevOps

• AWS / Azure / GCP cloud experience

• Docker / Kubernetes

• Automated unit, integration, and functional testing

• Observability, monitoring, and logging

• Experience with event-driven architectures

• Agile / SAFe / Scrum

• Required: Required: Bachelor's degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training

• Required: Advanced-level experience, seasoned and specialized knowledge in:
• Software development and methodologies
• 5-7 years of relevant work-related experience

• Preferred Experience
• Knowledge of headless/headful CMS and content delivery APIs.
• Experience with performance optimization and caching strategies.
• Strong understanding of how content moves across creation, orchestration, publishing, activation, and downstream channels.
• Experience with enterprise content workflow automation and multiplatform integrations.

Other Qualifications

• Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
• Ability to work extended hours as needed

Why This Role

• Engineer scalable content experiences that reduce manual work and improve the Content Supply Chain.
• Solve complex cross-platform workflow challenges across Adobe, CMS, APIs, publishing systems, and downstream experiences.
• Create reusable automation and integrations that connect content processes end to end.