Key Responsibilities:

 Analyze business requirements and map them to SAP SD solutions.
 Configure and customize SAP ECC SD module (Sales Orders, Delivery, Billing, Pricing, Credit Management, etc.).
 Support end-to-end Order-to-Cash (O2C) processes.
 Work on integrations with modules such as MM (Materials Management), FI (Financial Accounting).
 Perform unit testing, integration testing, and support user acceptance testing (UAT).
 Create and maintain functional specifications and work closely with ABAP developers for custom development.
 Provide support for existing SAP SD processes, meet SLAs, resolve issues, and handle change requests.
 Participate in SAP rollouts, upgrades, and migration projects.
 Interact with stakeholders and team members in different regions of the world (multiple time zones)
 Train key users and support end-user documentation and training sessions.

Required Skills & Qualifications:

 Bachelor’s degree in Information Technology, Business, or related field.
 4–6 years of hands-on experience with SAP SD module.
 Strong understanding of core SD processes: sales order processing, pricing, shipping, billing, and returns.
 Experience in configuring SD master data (customers, materials, pricing conditions).
 Knowledge of IDoc processing, output determination, and intercompany sales scenarios.
 Familiarity with integration touchpoints (FI, MM, WM, LE).
 Excellent problem-solving and communication skills.
 Ability to work in a cross-functional team environment and independently.

Preferred Qualifications:

 Experience with SAP S/4HANA is a strong plus.
 Exposure to EDI and third-party logistics (3PL) integration.
 Experience with SAP ChaRM is preferred.