Job Title:

Sr. IT Business Analyst in Omaha NE (Full On site)

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.


The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.


The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.


Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

The main function of this Individual Contributor position will be to lead key optimization, standardization efforts and leverage the functionality of the ERP and various Business Systems and integrate into the business process to achieve improved efficiency for all stakeholders.  Key activities will include estimation of effort, identification, analysis and documentation of requirements, development and execution of testing plans, preparing training documentation and conducting end user training activities.  The incumbent will also lead IT projects, mentor team members, actively participate in all aspects of the SDLC process and lead opportunities for improvement within IT processes.  This position will collaborate across the Global IT organization as needed.

 

Responsibilities:

• Flexible schedule, with the expectation to have the ability to report into the office as needed; a working schedule that provides some overlap with core US-based team hours between 7 am and 5 pm CST is needed.
• Provide leadership in utilization of Information Technology within Valmont as a trusted advisor to the organization.
• Continuously monitor industry trends, standards, and technologies with the goal of recommending and applying new technologies as they emerge.
• Follow company policies, procedures, and best practices to protect company data and ensure compliance.
• Demonstrate Valmont core values: Passion, Integrity, Continuous Improvement, and Deliver Results.
• Lead the development of high-level estimations of effort/cost associated with application projects and enhancements.
• Collaborate with business stakeholders to identify, analyze and document functional business requirements for application projects and enhancements.
• Collaborate with technical team to develop overall solutions and technical design to address functional requirements.
• Review and validate testing plans and conduct functional user testing to ensure delivered solutions meet functional business requirements.
• Coordinate user acceptance testing with business stakeholders.
• Review documentation and conduct training of end users/stakeholders.
• Lead small to moderate, cross functional projects with complex and challenging business problems that can have a broad organizational impact and provide opportunities for significant competitive advantage.
• Perform support activities based on escalation from the support team
• Write and review supporting documentation for the software, such as release notes, help documentation, articles, and features.
• Actively engage in all aspects of the SDLC process.
• Make recommendations for process improvements within both business and IT.
• Mentor other functional analyst team members undefined.

Qualifications:

• Preferred Bachelors with 7+ years relevant experience or associate degree with 9+ years of relevant experience or 11+ years of relevant experience.    
• Understanding of overall enterprise business systems architecture, functionality, and usage.     
• Understanding of project management principles.    
• Ability to conduct and direct research into ERP functionality and products to deploy as required.    
• Understanding of manufacturing principles, practices, and procedures.     
• Proficiency using Microsoft Office suite products.    
• Ability to communicate (written and verbal) in English.      
• Proven analytical and evaluative abilities.      
• High level of initiative and self-motivation.     
• Demonstrated effectiveness in problem solving situations, good planning, and organizational skills.      
• Ability to effectively prioritize and execute tasks in a high-pressure environment.  
• Strong leadership skills.

The deadline to apply for this position is: 11/11/2026

The base salary range for this position is $92K- $131K, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

Location:

USA, NE, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical and Mental Requirements:
 
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

 

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

 

For more information regarding your EEO rights as an applicant, please visit the following websites:

·    English  

·   Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com.  All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

 

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

 

Work Authorization:

 

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.  

 

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE