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Job Description:

The Database Administrator is responsible for the administration, performance, security, and reliability of the organization’s database platforms across on-premises and cloud environments. This role supports SQL Server (self-hosted), SQL Server Managed Instance, Azure SQL, Managed PostgreSQL, and InfluxDB to ensure databases are available, scalable, and operating efficiently. The position manages backup and recovery, monitoring, patching, performance tuning, and overall database health. It also supports database change management and release automation using Flyway and GitHub Actions, with Jenkins as a secondary tool where applicable. The DBA partners closely with both the application, infrastructure, and Business Intelligence teams to support deployments, troubleshoot issues, and improve operational standards. This will also require general DevOps responsibilities. This role also contributes to the evaluation of strategic data platforms, including Snowflake, as business needs evolve.

Essential Responsibilities: 

• Administer and maintain the organization’s database platforms across SQL Server (self-hosted), SQL Server Managed Instance, Azure SQL, Managed PostgreSQL, and InfluxDB environments.
• Ensure database availability, reliability, and operational stability for production and non-production systems that support business applications, reporting, and data services.
• Manage database performance and capacity to support current operations and future growth requirements.
• Own database backup, recovery, and restoration responsibilities to protect data integrity and support business continuity.
• Monitor overall database health and address operational issues affecting uptime, performance, security, or data access.
• Implement and support database changes, releases, and migrations across environments to enable application and platform updates.
• Maintain database security and access controls to safeguard systems and data in accordance with organizational standards.
• Support patching, maintenance, and lifecycle management of database platforms across on-premises and cloud-hosted environments.
• Partner with application, infrastructure, and Business Intelligence teams to support deployments, resolve incidents, and meet business data needs.
• Support DevOps-related database and overall software activities associated with deployment processes, environment readiness, and release coordination.
• Troubleshoot and resolve database-related incidents and service interruptions to minimize business impact.
• Develop and maintain database operational standards, documentation, and support procedures for consistency and continuity.
• Evaluate and support emerging database and data platform technologies that may be adopted to meet future business needs, including Snowflake

Additional Responsibilities: 

• Support database environments used for development, testing, staging, and training activities.
• Participate in scheduled maintenance activities affecting database systems and related services.
• Assist with database provisioning, refreshes, cloning, and environment setup needs.
• Support data integration, reporting, and business intelligence data availability requirements.
• Review and maintain database jobs, scheduled tasks, and routine processing activities.
• Assist with audits, compliance reviews, and evidence gathering related to database platforms.
• Maintain database inventory, configuration records, and platform documentation.
• Contribute to incident follow-up, problem tracking, and service improvement efforts.
• Support user and team requests related to database access, connectivity, and operational issues.
• Coordinate with vendors and internal support teams on database-related service issues.
• Participate in technology upgrades, platform transitions, and database consolidation efforts.
• Support evaluation, onboarding, and operational readiness for new database-related tools or services.
• Provide input on capacity planning, platform standards, and future database needs.
• Assist in maintaining data retention, archival, and housekeeping activities.
• Participate in on-call support or after-hours response as required by business operations.

KNOWLEDGE & SKILLS

Minimum Education Required to Perform Job:
High School Degree or Equivalent 

Minimum Years of Relevant Work Experience Required to Perform Job Upon Hire:
5+

Specific Experience Required:

• Experience administering and supporting SQL Server in self-hosted/on-premises environments.
• Experience administering and supporting SQL Server Managed Instance and Azure SQL in cloud environments.
• Experience administering and supporting Azure Managed PostgreSQL environments.
• Experience supporting InfluxDB or comparable time-series database platforms.
• Experience with database backup, recovery, restore, and high availability responsibilities.
• Experience with database performance monitoring, tuning, and troubleshooting.
• Experience managing database security, permissions, and access controls.
• Experience supporting database change management, schema updates, and release activities.
• Experience using Flyway for database version control and migrations for SQL Server and PostgreSQL.
• Experience supporting deployment automation and release processes using GitHub Actions.
• Experience with Jenkins in support of deployment or release activities is preferred.
• Experience supporting databases across both on-premises and cloud-based platforms.
• Experience partnering with application, infrastructure, and Business Intelligence teams to support operational and project needs.
• Experience troubleshooting production incidents and supporting mission-critical database systems.
• Experience evaluating or supporting modern data platforms is required, e.g. Snowflake.
• Experience using Delinea or similar privileged access management tools to support secure administrative access to database platforms.

Other Training, Technical Skills, or Knowledge Required: 

• Strong knowledge of relational database administration concepts, including availability, recovery, performance, security, and capacity management.
• Knowledge of cloud database services and hybrid database environments spanning on-premises and Azure-hosted platforms.
• Knowledge of SQL Server, Azure SQL, SQL Server Managed Instance, Managed PostgreSQL, and InfluxDB platform operations.
• Knowledge of database change management, schema versioning, and release coordination.
• Knowledge of CI/CD and DevOps concepts related to database deployments and environment support.
• Proficiency in GitHub Actions; working knowledge of Jenkins is preferred.
• Knowledge of Flyway for SQL Server and PostgreSQL database migration and release management.
• Proficiency in writing and troubleshooting SQL queries, scripts, stored procedures, and database jobs.
• Knowledge of backup, restore, disaster recovery, and high availability concepts for enterprise database systems.
• Knowledge of database monitoring, alerting, troubleshooting, and incident response practices.
• Understanding of database security principles, access management, and data protection standards.
• Knowledge of business intelligence, reporting, and application support dependencies on database platforms.
• Familiarity with Snowflake and general knowledge of modern cloud data platform concepts is preferred.
• Proficiency with technical documentation, operational procedures, and system support records.
• Strong analytical, problem-solving, organizational, and cross-functional communication skills.
• Knowledge of privileged access management, credential security, and secure handling of administrative accounts.
• Experience with Delinea or similar password vault / privileged access management solutions is preferred.

Other Measurable Abilities Required: 

• Demonstrated ability to manage multiple database platforms and priorities simultaneously while maintaining accuracy and meeting deadlines.
• Demonstrated ability to identify, troubleshoot, and resolve database-related issues in a timely manner with minimal disruption to business operations.
• Demonstrated ability to support production systems with a high degree of reliability, accountability, and attention to detail.
• Demonstrated ability to prioritize work effectively in response to incidents, operational needs, and project deadlines.
• Demonstrated ability to collaborate effectively with application, infrastructure, Business Intelligence, and other cross-functional teams.
• Demonstrated ability to communicate technical issues, risks, and status clearly to both technical and non-technical stakeholders.
• Demonstrated ability to maintain confidentiality, exercise sound judgment, and handle sensitive data responsibly.
• Demonstrated ability to contribute to process improvement, operational consistency, and service reliability.
• Demonstrated ability to adapt to changing technologies, business priorities, and platform requirements.
• Demonstrated ability to work independently and take ownership of assigned systems, issues, and deliverables.

Competencies: 

• Analytical Thinking
• Problem Solving
• Attention to Detail
• Accountability
• Time Management
• Communication
• Collaboration / Teamwork
• Adaptability
• Initiative
• Customer Service Orientation
• Reliability / Dependability
• Continuous Improvement Mindset

Shift Work: Generally Monday-Friday day shifts with some on-call and after-hours support required on a rotating basis or as needed based on projects

Scope of Job:  Operates with moderate to high autonomy in managing system configurations, security measures, and troubleshooting. Exercises judgment in prioritizing tasks, implementing solutions, and recommending improvements within established policies and compliance frameworks.

Typical Interactions:
Departmental Interaction

• IT (Frequently)
• Peer collaborations (Frequently)
• Interdepartmental Interaction /Other Department Project Stakeholders (Frequently)
• Walt Disney Co. business units (Occasionally)
• External Interaction · Vendors (Often)

Physical Demands & Environmental/Working Conditions:

• This position is performed primarily in a traditional office or bank/credit union setting, with no expected adverse environmental conditions. This position requires the ability to:
  • move self in different positions to accomplish tasks in various environments including tight and confined spaces
  • remain in a stationary position, often standing or sitting for prolonged periods
  • adjust or move objects up to 15 pounds in all directions
  • perform repeat motions that may include the wrists, hands, and/or fingers
  • use primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together
  • verbally communicate to convey detailed or important instructions or ideas accurately, loudly, or quickly
  • hear average or normal conversations and receive ordinary information prepare or inspect documents or products, assess the accuracy, neatness, and thoroughness of assigned work, or operate office machinery through average, ordinary, visual acuity.

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