Jobs › Companies › Revvity › Sr. Customer Support Engineer

About this Sr. Customer Support Engineer role at Revvity

Revvity · Onsite · São Paulo
This job posting is in Portuguese.

Job Title

Sr. Customer Support Engineer


Location(s)

São Paulo

About Us

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.

Find your future at Revvity 

Atividades

 

·        Suporte ao cliente com instrumentos da REVVITY

·         Realizar interface de dados e resultados

·         Efetuar manutenções de usuário para manter o funcionamento dos equipamentos

·         Trabalhar em contato com a matriz da Finlândia e nos Estados Unidos, a fim de obter maior agilidade na solução dos casos.

·         Suporte ao líder da área no plano de visitas periódicas aos clientes diretos, assim como registro e apuração das métricas de aplicação .

·         Ministrar treinamentos nos clientes e no Centro de Excelência da PerkinElmer.

·         Analisar, controlar e registrar chamados de aplicação e eventualmente de serviços para as linhas de produtos.

·         Manter contato de assessoria cientifica  com distribuidores na América Latina.

·         Treinar todo o time de serviços.

·         Realizar manutenções preventivas e corretivas dos equipamentos.

 

Requisitos

 

Formação Superior:

Bioquímica

Biomedicina

Farmácia

Química

Áreas Correlatas

 

Idiomas:

Inglês Avançado/ Fluente

Espanhol será considerado um diferencial

 

Outros:

Total disponibilidade de viagens nacionais e internacionais

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About Revvity

Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health. Find your future at Revvity

See all jobs at Revvity →

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