Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Your Impact

The Senior Analyst in the Home Services department is a critical player in the Sell, Furnish, and Install (SF&I) business model, driving the expansion and efficiency of SF&I initiatives. This role requires a deep understanding of the SF&I processes, a keen eye for detail, and the ability to lead projects and initiatives that enhance the SF&I offerings. The Senior Analyst works closely with National Installation Merchants (NIMs), Project Managers (PMO), Technology and other stakeholders to stand up new categories, resolve escalations, and support technology improvements. By analyzing data, managing roadmaps, and collaborating on promotions and capabilities, the Senior Analyst plays a vital role in the continuous improvement of SF&I operations, ensuring that the business stays ahead in a competitive landscape.

What You Will Do

• Actively lead and/or participate in partnering with NIMs to stand up new categories as a SME (with PMO support) or as PM (with no PMO support).
• Provide support and resolution pathways for PRO inquiries regarding APIs, processes, escalations, situations, and taxes.
• Provide support and resolution pathways for NIM inquiries regarding processes, escalations, and situations.
• Support Tech on escalations from the field regarding reporting and availability.
• Actively lead and/or participate in partnering with NIMs to expand categories to additional stores, increasing category performance opportunities.
• Actively lead and/or participate in partnering NIMs / PROs / IME to stand up new capabilities.
• Manage SF&I Road Map, partnering with IME to manage capability and category road map.
• Partner with NIMs to manage PROs / categories / promotions.

Minimum Qualifications

• Bachelor’s degree Business Administration or related field or equivalent years of experience in lieu of education requirement, if applicable
• 1 Year Experience in project / process management, data analytics, or services/merchandising/store operations

Preferred Skills/Education

• 3 Years Three or more years experience with reporting systems such as SQL MicroStrategy/DART.
• 5 Years Five or more years experience in cross functional complex project management, analytic design, report development, and complex root cause analysis

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.  

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.