Jobs β€Ί Companies β€Ί Shields Health Solutions β€Ί Specialty Pharmacy Technician

About this Specialty Pharmacy Technician role at Shields Health Solutions

Shields Health Solutions Β· Onsite Β· Springfield, MA

πŸ’Š Certified Pharmacy Technician (CPhT) - Specialty Pharmacy

Schedule: Monday-Friday | Rotating 8-hour shifts between 7:00 AM-6:00 PM, plus occasional Saturday coverage.


About the Role

We are seeking an experienced Certified Pharmacy Technician (CPhT) to support patients and pharmacists through a hands-on approach to medication management, adherence, and specialty pharmacy services. This is an excellent opportunity for a motivated, patient-focused professional looking to grow with a fast-paced and expanding healthcare organization.


Key Responsibilities

βœ… Enter and process prescriptions accurately

βœ… Clarify prescription orders with pharmacists and providers

βœ… Label, fill, and prepare prescriptions for pharmacist verification

βœ… Coordinate medication shipments and required supplies

βœ… Conduct medication adherence and refill outreach to patients

βœ… Answer and triage inbound patient inquiries

βœ… Resolve insurance issues and assist with financial assistance programs

βœ… Maintain pharmacy inventory, ordering, and receiving processes

βœ… Perform claim adjudication and data entry activities

βœ… Manage pharmacy records and database information

βœ… Identify process improvements and support operational excellence initiatives

βœ… Protect confidential patient and company information

βœ… Participate in continuing education and professional development

βœ… Other duties as assigned


Qualifications

Required

  • Active Pharmacy Technician registration in the state of employment
  • National certification as a Certified Pharmacy Technician (CPhT) or equivalent
  • High School Diploma or GED
  • 1+ year of Pharmacy Technician experience

Preferred

  • 5+ years of Pharmacy Technician experience
  • Specialty pharmacy experience

Skills & Traits

βœ” Strong phone, communication, and customer service skills

βœ” Proficiency in Microsoft Office (Excel & Word)

βœ” Ability to learn pharmacy systems and databases quickly

βœ” Exceptional attention to detail and organizational skills

βœ” Dependable, empathetic, and patient-focused

βœ” High integrity and ability to maintain confidentiality

βœ” Self-motivated team player with a strong work ethic


Why Join Us?

Join a growing specialty pharmacy organization where you'll play a direct role in improving patient outcomes, medication adherence, and quality of care. If you're an experienced Pharmacy Technician, Certified Pharmacy Technician (CPhT), or Specialty Pharmacy Technician, we'd love to hear from you.

Apply today to make a meaningful impact on patients' lives. πŸš€

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy NoticeΒ and Privacy Policy.Β Β 

By providing your mobile number, you agree to receiveΒ text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.'Β Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.
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About Shields Health Solutions

Β 

At Shields Health Solutions, we’re more than a healthcare company β€” we’re a community rooted in compassion, inclusion, and purpose. Every day, we strive to make a difference in patients’ lives through kindness, collaboration, and a relentless commitment to better outcomes.

Β 

We’re proud to be consistently recognized as a Great Place to Work and honored to rank among Fortune’s Best Workplaces in Healthcareβ„’, for Millennialsβ„’, and for Womenβ„’, as well as Becker’s Healthcare Top 150 Places to Work. These accolades reflect what we value most: our people.

Β 

As we continue to grow across the country, we’re looking for passionate, driven individuals to join us. Whether you're clinical, operational, or tech-savvy, your work here will directly impact lives. If you're ready to make a difference and grow with a company that’s redefining specialty pharmacy, we’d love to meet you.

Β 

Ready to grow with us? Explore our open career opportunities below and join us in shaping the future of specialty pharmacy.

See all jobs at Shields Health Solutions β†’

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