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About this Specialty Account Manager - Baltimore role at Residential Home Health and Hospice

Residential Home Health and Hospice · Onsite · Baltimore, MD, USA

Job Title 

Specialty Account Manager - Baltimore

Location

Baltimore, MD, USA

Additional Location(s)

Annapolis, MD, USA, Columbia, MD, USA, Towson, MD, USA

Employee Type

Employee

Working Hours Per Week

40

Job Description

CSI Pharmacy is seeking a Specialty Account Manager for our Baltimore territory who will be responsible for establishing and maintaining relationships with referral sources in designated sales territory/region.

Base Salary: $85K - $95K+ (DOE)

Bonus Opportunity: Uncapped monthly commission
Location: Baltimore, MD

Schedule: This is a field sales role that will be traveling across the Baltimore, MD area between Monday - Friday

Our high value rewards package:

  • Up to 21 paid holiday and personal days off in year one

  • 401k plan + Pension Program

  • Industry-leading 360 You™ benefits program

  • Up to 90% off higher education (degrees, certifications) and test preparation for you and your family through Purdue University Global Programs and Kaplan

  • $500 car allowance/month

  • $50 cell phone stipend/month

  • Car rental discounts

  • Employee Assistance Program (EAP) offered through Lincoln Financial Group

What you'll do in this role:

  • Collaborates with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals.

  • Formulates a business plan in order to achieve and exceed forecasted annual sales revenue goals.

  • Actively prospect referrals from present and prospective customers.

  • Responsible for handling customer complaints in accordance with Company policies and advise management promptly.

  • Develops territory plans to obtain optimal efficiency in servicing customer needs and marketing seeking new business/customers.

  • Educates referral sources on all CSI services relating to customer needs and benefits.

  • Creates competitive strategies and routing based upon market trends.

  • Complies with all Company policies, instructions, and directives for the fulfillment of company objectives and maximum profitable sales.

  • Completes and submits all required reports and administrative duties in a timely manner.

  • Maintains current files and other records in accordance with Company instructions and requirements.

  • Meets established Company standards for the following:

    • Selling skills

    • Product knowledge/competitive knowledge

    • Account and territory penetration

    • Professional appearance and conduct

    • Keeping expenses within Company sales budget

  • Collaborates with Senior Management to improve efficiency, product knowledge, and selling skills to meet personal and Company goals.

  • Assists management in special assignments, such as market tests, surveys, developing budgets and territory analysis in assigned areas.

  • Provides high quality services to the home-care patient and the home-care referral source.    

  • Attends and participates in conventions, trade shows and in-services relating to IV therapy.

  • Consistently represents the company in an ethical, professional manner. 

  • Maintain effective working relationship and cooperate with all personnel in the Company.

  • Perform other duties and responsibilities as assigned.

Specialty Account Manager Requirements:

  • Provide the highest level of professionalism, responsiveness, and communication in order to build and maintain the maximum customer base possible.

  • Must possess the ability to multi-task and frequently change direction.

  • Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to a reliable automobile.

Specialty Account Manager Experience:

  • College degree preferred or equivalent experience.

  • Minimum two years medical sales or equivalent experience.

  • Home infusion or specialty pharmacy experience a plus.

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. By submitting your Application, you are confirming that you are legally authorized to work in the United States.

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.

By supplying your phone number, you agree to receive communication via phone or text.

CSI Pharmacy is an Equal Opportunity Employer

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How this Account Manager salary compares

This role pays $90,000/yr — in line with the typical range for Account Manager roles.

$60,176 median $106,040 $190,795

Typical range $78,512–$147,500/yr, from 2,992 comparable Account Manager listings on JobsRadar (pay annualized to USD). See Account Manager salary insights →

About Residential Home Health and Hospice

Residential Home Health and Residential Hospice Consistently named as a 'Top Workplace', Residential Home Health and Hospice is a dynamic, growing, and innovative healthcare company that invests time and resources to foster employee success and patient satisfaction. It’s a promise we live day in and day out. Every employee – from those who work with our patients in the field, to those who support them in administrative and office roles – is valued, respected, and encouraged to grow. Our Mission: We aspire to be the leading providers of home-based healthcare products and services for geriatric and chronically ill patients. We are committed to equipping our highly-trained and dedicated employe

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