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About this Specialist IS Engineer - Network Operations role at Amgen

Amgen · Onsite · India - Hyderabad

Career Category

Information Systems

Job Description

ABOUT THE ROLE

This onsite role is part of the global network operations team, supporting 24/5 coverage to ensure operational continuity and infrastructure resilience. The engineer will focus on maintaining and enhancing the availability, performance, and security of the global network infrastructure through hands-on engineering, structured troubleshooting, and continuous improvement.

Success in this role requires a proven track record in Network Infrastructure Operations, with deep expertise across core networking technologies (LAN/WAN, Data Center, Load Balancers). The ideal candidate will demonstrate strong execution skills, thrive in a fast-paced, matrixed global environment, and collaborate effectively with cross-functional teams. Attention to detail and a commitment to operational excellence are essential. Please note, this is an on-site role based in Hyderabad.

Roles & Responsibilities:

  • Implement and maintain network infrastructure systems
  • Configure and administer Cisco routing and switching equipment
  • Manage F5 load balancers to ensure application availability and performance
  • Administer Infoblox DNS, DHCP, and IP address management systems
  • Troubleshoot complex network issues and implement appropriate solutions
  • Perform regular network maintenance and planned upgrades
  • Monitor network performance and conduct capacity planning
  • Document network architecture, configurations, and procedures
  • Implement network security measures and best practices
  • Collaborate with cross-functional teams on infrastructure projects
  • Provide technical guidance and mentorship to junior team members

Basic Qualifications and Experience:

  • Bachelor's degree with 8+ years of experience OR
  • Master's degree with 6+ years of experience OR
  • Diploma with 12+ years of relevant experience

Functional Skills

Must-Have Skills:

  • Previous, or current, CCNP certification (required)
  • Proven experience with Cisco routing and switching technologies (required)
  • Hands-on experience configuring and maintaining F5 load balancers (required)
  • Proficiency with Infoblox DNS, DHCP, and IPAM solutions (required)
  • Strong understanding of network protocols (TCP/IP, OSPF, BGP, etc.)
  • Experience with network security concepts and implementation

Good-to-Have Skills:

  • CCIE certification
  • Knowledge of automation tools and scripting (Python, Ansible, etc.)
  • Familiarity with cloud networking (AWS, Azure, GCP)
  • Experience with network monitoring tools
  • Knowledge of ITIL practices
  • Experience with DevOps, S/W development and scripting
  • Experience with Software-Defined Networking (SD-WAN)
  • Familiarity with network orchestration platforms
  • Good knowledge of industry tools

Professional Certifications (please mention if the certification is preferred or mandatory for the role):

  • CCNP certification (mandatory)
  • CCIE certification (preferred)
  • F5 Certified Expert (preferred)
  • Infoblox certification (preferred)

Soft Skills:

  • Excellent troubleshooting and analytical abilities
  • Strong communication skills, both written and verbal
  • Ability to work in a fast-paced environment
  • Strong organizational and time management skills
  • Problem-solving and critical thinking capabilities
  • Team collaboration and knowledge sharing
  • Adaptability to changing priorities and technologies

Shift Information: This position requires you to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements.

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About Amgen

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients arou

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