About this Specialist I, Support Operations role at Prometheanworld
Prometheanworld · Hybrid · Wroclaw
The Specialist I, Support Operations role is to provide administration services for Warranty and Support on Promethean’s Hardware products. Supporting our third-party Global AI based processing partner within US working hours.
This role is to provide the best customer service through Service Provider process administration, asset registration, stock management, logistics, invoicing, purchasing, warranty processes and general administration support.Base annual salary: 60,600 PLN - 75,700 PLN + eligibility for the annual bonus
Working hours: 2pm - 10pm CET / UTC+1
Job Duties and Responsibilities:
- Global Warranty Service administration and processes
- Global Service Provider Processes
- Global Warranty Logistics Processes
- Global Warranty Stock Management
- Ensure excellent customer service, constantly striving to improve processes and response times for the customer.
Job Skills and Qualifications:
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