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About this Specialist, Customer Acquisition role at Concentrix

Concentrix · Onsite · MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Job Title:

Specialist, Customer Acquisition

Job Description

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
  • Develop and maintain strong relationships with key partners, resellers, distributors, and strategic alliances. 

  • Serve as the primary point of contact for assigned partners. 

  • Conduct regular business reviews to align goals, performance, and action plans. 

  • Create joint business plans with partners to drive pipelines, revenue, and market expansion. 

  • Identify opportunities for upselling, cross-selling, and co-selling with partners. 

  • Monitor partner performance against agreed KPIs and take corrective actions where required. 

  • Execute MQL lead as assigned to respective countries. 

  • Drive partner-led sales motions and support partners through the entire sales cycle. 

  • Collaborate with internal sales teams to co-sell into key accounts. 

  • Forecast partner revenue accurately and track ongoing deal progress. 

  • Equip partners with product, technical, and sales knowledge needed to be successful. 

  • Coordinate training programs, workshops, and certifications. 

  • Ensure partners understand product updates, competitive positioning, and value propositions. 

  • Work with partners to develop and execute co-marketing campaigns. 

  • Promote partner-led events, webinars, and demand-generation activities. 

  • Support partners in building strong market presence and brand alignment. 

  • Ensure partners adhere to company policies, programs, and compliance requirements. 

  • Manage partner onboarding processes to ensure smooth activation. 

  • Use CRM tools to track partner engagements, opportunities, and overall business health. 

  • Work closely with sales, marketing, finance, operations, and support teams to deliver a seamless partner experience. 

  • Provide partner feedback to product and leadership teams for continuous improvement. 

Location:

MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements:

English (Required)

Time Type:

Full time2026-05-31
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About Concentrix

Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve g

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