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About this Solutions Engineer role at Cisco

Cisco · Onsite · Kita, Japan
Leads solutions engineering teams to align Cisco architectures with customer needs, driving optimal outcomes for customers through sustained team and individual performance. Builds and sustains strong, long-term relationships with customers. Collaborates with customers to understand their business goals, identify cross-architecture solution opportunities, and create demand based on what's possible in customer roadmap, emerging technologies and industry challenges. Transforms strategic goals into actionable sales initiatives and ensures successful execution and alignment with organizational objectives. Emphasizes market expansion and revenue opportunities, aligning with the corporate vision to drive growth and Cisco’s market leadership. Facilitates cross-architecture/business unit (e.g., (e.g., Engineering, CX, partners, and marketing) collaboration to ensure client-focused solutions, continued growth / demand generation, and technological evolution of Cisco’s architectures • Specialization and Focus - Oversees technical sales management activities for a defined region, operation, theatre/country or geo • Customer Engagement and Accountability - Involves up to 25% customer/partner-facing time, Engages with high-level stakeholders such as CXOs, Directors, and key IT personnel, Direct customer engagement is limited to strategic accounts and large competitive deals • The Internal Sales Process - Supports teams with consulting, problem-solving and delivering the most impact during discovery, consultation, and presentation • Corporate Interlock - Medium to high corporate interlock, Leverages extensive internal and external relationships to drive collaboration, achieve diverse business goals, and advance corporate initiatives • Typical Sales Cycle - Sales cycle varies by segment—when directly involved in sales activities, the sales cycles often exceeds one year and sometimes span multiple years • Success Measures - Revenue Growth & Market Expansion, Enhanced Customer Success, Profitability and Increased Operational Efficiency, Strategic Sales Execution/ Team’s Quota Performance, Partner & Stakeholder Engagement What You'll Do: • Typically, oversees Senior Mangers and Directors within a Theatre • Aligns technical sales strategy with account strategy, to increase market agility, optimize growth, increase market share and maximize profitability • Shapes Cisco’s technical sales strategy, uniting market expansion and revenue objectives with product innovation and GTM capabilities • Orchestrates complex, long-term technical engagements that shape Cisco’s market leadership • Incorporates customer feedback, industry innovations and Cisco technology roadmap to envision technology experiences and demand generation strategies that ignite market engagement • Champions GTM-wide mentoring programs designed to drive exceptional quota performance and leadership of excellence • Partners with executive leadership to craft forward-looking, sustainable account strategies that drive long-term value creation Minimum Qualifications: Bachelors + 17 years of related experience, oMasters + 14 years of related experience, or PhD + 10 years of related experience Also requires experience managing manager Preferred Qualifications: Varies based on the team and business needs | Preferred Qualifications are desired education, experience, and skills that are in addition to Minimum Qualifications. THIS JOB DESCRIPTION DOES NOT APPLY FOR EMPLOYEES IN AUSTRIA, BELGIUM, FRANCE, GERMANY & NETHERLANDS

Why Cisco? 

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you. 

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About Cisco

Cisconians power the future. We make impact as a team, innovating fast and fearlessly to create meaningful solutions on a large scale. The depth and breadth of our technology doesn't just benefit our customers – it also means limitless opportunities for us to experiment and learn. We understand the power each of our unique backgrounds bring when we work together. Because of that, we have a global network of thinkers, doers, experts, and curious creators who help one another do their life’s best work.

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