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About this Solution Engagement Sup role at UPS

UPS · Onsite · MY - KUALA LUMPUR CONSOLIDATE FACILITY (MYSHL)

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary:
This position develops a thorough understanding of customers’ processes and business objectives to capitalize on the value that UPS can offer their business. Employee creates value for customers by leveraging UPS’s expertise in the areas of engineering, technology, finance, and supply chain design. This position provides consultative sales support to the UPS Sales organization to enhance and improve customers’ business with value-added and configurable solutions. Employee supports small to mid scale non-complex projects, consisting of single/multi site implementations with multiple projects and services. This position participates in the implementation phase of the solution development, deployment plan definition, and the implementation phase scheduling. Employee provides ongoing analysis of implementation projects, plans, and templates through statistics, outcomes, lessons learned, and post-implementation audits.

Responsibilities:
Conducts product, service, and solutions training.
Prepares and presents project reports and assists with budget validation and post-project user audits.
Generates revenue through consultative sales activities.
Builds productive internal and external business partnerships.
Participates in pre- and post-customer meetings to determine strengths and weaknesses of sales approach/solutions and monitors customer needs through account strategy sessions.
Reviews account information to identify opportunities, provides guidance to sales management on positioning and selling solutions, and participates in strategy meetings.

Qualifications:
Bachelor's Degree or International equivalent
Working knowledge of Microsoft Word, Excel, Access, and Outlook - Preferred
Experience evaluating key financial indicators to establish account strategies - Preferred
Experience conducting customer analysis to identify customer facts and trends - Preferred
Experience in business-to-business or business-to-consumer sales - Preferred


Employee Type:
 

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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About UPS

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.

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