Jobs › Companies › SOLV Energy › Software QA and Support Engineer

About this Software QA and Support Engineer role at SOLV Energy

SOLV Energy · Remote · Remote - CA

SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide.

Job Description Summary:

SOLV Energy is looking for a Software QA and Support Engineer to join our Software Engineering Team to ensure we are providing high-quality work and service to our (mostly internal) customers. We are seeking someone who will collaborate within the team to successfully coordinate with external teams, test our software solutions, and contribute to our culture of continuous improvement and growth.

Members of the Software Engineering team support our custom software for utility-scale construction management, data monitoring, analytics, and reporting.

This role is fully remote, or hybrid with regular office presence in San Diego, CA or Bend, Oregon. Specific location details and expectations will be discussed during the interview process.

Job Description:

*This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned

Position Responsibilities and Duties: 

  • Achieve an expert level understanding of our custom software system features, the design intent, integrations with other business platforms, and how the applications are utilized
  • Prioritize and manage testing work independently using Jira, team tools, and release timelines
  • Build understanding of intended feature behavior through self-directed exploration and direct coordination with developers and product team members
  • Work together with other QA team members to coordinate functional, regression, negative, and ad-hoc testing 
  • Write comprehensive test cases to cover functional test scenarios
  • Identify and drive opportunities to improve testing through automation, AI, and other innovations
  • Build self-sufficiency in your test environment, including basic Git/GitHub skills to pull and run code locally
  • Bring insights from training and communications to the Software Engineering team to support continuous process and product improvement
  • Serve as first point of contact and 2nd-tier support for our custom software — troubleshoot and resolve where possible, or escalate to the Development Manager with a clear, reproducible bug report in Jira
  • Monitor support channels  and maintain clear, accurate ticket records from intake through resolution, meeting response-time expectations
  • Identify recurring or common issues, document known fixes to reduce repeat tickets and support future self-service, and suggest improvements to address root causes
  • Complete other responsibilities as assigned

Key Competencies:

  • Demonstrated, exceptional organizational skills and an aptitude to learn
  • Experience testing software applications, identifying bugs, validating features against product requirements
  • Proficiency in Jira and Confluence
  • Strong problem-solving ability and analytical skills
  • Clear and concise communication resulting in the contribution to effective wikis, product requirements
  • Ability to communicate clearly with technical and non-technical stakeholders 
  • Experience providing end-user software support, including triage, troubleshooting, and ticket management
  • Comfortable being the front-line contact for support requests, with a customer- service mindset 
  • Ability to prioritize and manage multiple concurrent support requests without losing track of details

Minimum Skills or Experience Requirements: 

  • B.S. in Engineering, Computer Science, or related
  • Experience writing automated tests for Typescript or Python code bases
  • 5+ years of software QA testing

Applicants must be legally authorized to work in the U.S. without requiring employer sponsorship now or in the future.


SOLV Energy Is an Equal Opportunity Employer  

At SOLV Energy we celebrate the power of our differences. We are committed to building diverse, equitable, and inclusive workplaces that improve our communities. SOLV Energy prohibits discrimination and harassment of any kind against an employee or applicant based on race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, or ethnicity, mental or physical disability, veteran status, parental status, or any other characteristic protected by law.  


Benefits:

Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company’s 401(k) plan and are provided vacation, sick and holiday pay.


Compensation Range:

$93,938.00 - $117,422.00

Pay Rate Type:

Salary


SOLV Energy does not accept unsolicited candidate introductions, referrals or resumes from third-party recruiters or staffing agencies. We require all third-party recruiters to communicate exclusively with our internal talent acquisition team. SOLV Energy will not pay a placement fee to any third-party recruiter or agency that has not coordinated their recruiting activity with the appropriate member of our internal talent acquisition team.


In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting.


Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee. In the event a third-party recruiter submits a resume or refers a candidate without a previously signed vendor agreement, SOLV Energy explicitly reserves the right to pursue and hire the candidate(s) without financial liability to such third-party recruiter.


#LI-Remote

Job Number: J14036

If you’re interested in a meaningful career with a brighter future, join the SOLV Energy Team.

Ready to apply to SOLV Energy?
Apply to SOLV Energy

How this Technical Support salary compares

This role pays $105,680/yr — in line with the typical range for Technical Support roles.

$53,810 median $100,000 $164,600

Typical range $77,473–$127,875/yr, from 106 comparable Technical Support listings on JobsRadar (pay annualized to USD). See Technical Support salary insights →

About SOLV Energy

SOLV Energy is a leading provider of infrastructure services to the power industry. We design, build and maintain utility scale solar, battery storage and high voltage substation facilities across the United States. Our teams support projects from early engineering through long term operations and maintenance, giving employees opportunities to contribute across the full energy lifecycle. Our mission centers on strengthening communities and advancing the energy workforce. We focus on delivering projects that support long term economic growth and create pathways for skilled careers across the country. That commitment guides how we work with customers and how we support one another, rooted in o

See all jobs at SOLV Energy →

Similar jobs

Twilio
Technical Support Engineer
Twilio
⚡ Apply early Remote - Ireland · location restricted
● New 👁 Seen ✓ Applied 7h ago
M9 Solutions
CSS Support Engineer L2
M9 Solutions
⚡ Apply early Remote - No clearance required · location restricted $120,000–$135,000
● New 👁 Seen ✓ Applied 17h ago
Firemon
Customer Support Engineer
Firemon
⚡ Apply early USA, Remote · location restricted
● New 👁 Seen ✓ Applied 20h ago
Levanta
Support Engineer, Engineering Operations
Levanta
⚡ Apply early New York (Remote), Washington... · location restricted
● New 👁 Seen ✓ Applied 20h ago
Twilio
Technical Support Engineer 2
Twilio
⚡ Apply early Remote - India · location restricted
● New 👁 Seen ✓ Applied 22h ago
Twilio
Technical Support Engineer
Twilio
⚡ Apply early Remote - Estonia · location restricted €28,720–€35,900
● New 👁 Seen ✓ Applied 22h ago
Spreedly
Support Engineer
Spreedly
⚡ Apply early Remote, United States · location restricted
● New 👁 Seen ✓ Applied 1d ago
Nextiva
Technical Support Specialist (Night Shift)
Nextiva
⚡ Apply early Ukraine, Remote · location restricted
● New 👁 Seen ✓ Applied 1d ago
Freshpaint
Support Engineer
Freshpaint
⚡ Apply early Remote - US · location restricted $80,000–$100,000
● New 👁 Seen ✓ Applied 1d ago

Sign up for suggestions tailored to the jobs you open and the searches you save.

More jobs at SOLV Energy

See all jobs at SOLV Energy →

Apply now
🤖

Whoa — hold up

JobsRadar was built for real people having a rough time in their job search — not for automated requests. You're clicking way too fast and you're now temporarily blocked.

Come back later. If you're genuinely job hunting, we've got your back — just act like a human.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Get an edge on your job hunt.

Join our Telegram channel for the stuff that helps you land the role — salary benchmarks, the weekly market pulse, and new-feature drops. No spam, just signal.

Join the channel — it's free