About our company

Triptease. We are a disruptive force in the tech space for online travel. Never one to shy from big challenges, we built our reputation on empowering hotels to stand up to the might of Online Travel Agents.

We are uniquely positioned to help hotels in their greatest time of need. The world class data set we've been building, combined with a new set of digital marketing tools, has positioned us to accelerate our impact to hoteliers.

With offices in London, NYC, Barcelona and Singapore, we drive over £1bn in revenue for hoteliers around the globe. As we gear up for our next stage of growth, now is an ideal time to join our fast-growing and well funded technology business.

Inclusion is how we unleash the power of diversity. It is how we build our teams, cultivate our leaders and ensure Triptease is the right fit for every person. Come join us on our journey and be comfortable bringing your authentic self to work. Be you!

The Team

• You will be working in a small squad of between 2 and 6 people responsible for building, growing and maintaining different parts of the Triptease stack.
• We have both frontend and backend components, with a lean towards backend.
• All our teams are small, empowered and autonomous: we own the strategy and actions we need to take to be successful.
• We embrace honest and open discussion. We truly value collaboration and are invested in maintaining a team that encourages everyone to contribute.
• We run daily standups, weekly planning and frequent retros and feedback sessions.
• We embrace pair programming the vast majority of the time.
• We practise trunk-based development and continuous delivery.
• At the end of each week, we join the rest of the company to showcase what we've accomplished and share our pride in the work we have done with our colleagues.

The Tech Stack

TypeScript, Node.js, React, PostgreSQL, Redis, Mongo, Google Cloud Run / Kubernetes, BigQuery, Pub/Sub. We build with coding agents as part of everyday work. All squads use a similar stack, which is great for building up expertise and having other engineers to support you.

Requirements

We're looking for

• You build with coding agents in your day-to-day work and can explain how: what you hand to the agent, how you check the output, and how you make sure you understand the code you ship.
• You don't take agent output at face value. You read it, test it, and weigh it against what your teammates and the evidence say.
• You take scoped pieces of work to production and beyond: you release them, support them, and know what changed for users.
• When you're stuck, you investigate first, then ask precise questions.
• You learn fast and aim your learning at what the team needs.
• You're collaborative, open-minded and comfortable pairing all day.
• You've worked on systems in production and care about reliability and keeping data consistent.
• You're proud of the code you ship and leave it better than you found it, whoever wrote the first draft.
• Tests are integral to how you build, and you write code and tests in small increments.
• You're comfortable from client side to server side, with a lean towards back end.
• You enjoy shipping and seeing how it performs in production: delivery pipelines and monitoring.
• You're customer-centric and work well with product managers.

Bonus points

• Public Git repos that show how you build with agents, such as agent rules, skills or specs.
• You've shared prompts, agent setup or skills with your team.
• Experience with deployment pipelines and continuous delivery on a cloud platform (we use Google Cloud Platform, Docker, Terraform and Kubernetes).
• You have experience in several programming languages and value bringing ideas from other ecosystems into your current environment.

Location: remote, based in the UK, Spain or Portugal.

Benefits

Why join us?

• Be part of a fast-paced, dynamic team at the forefront of travel technology innovation.
• Enjoy a collaborative and fun working environment with opportunities for personal and professional growth.
• Competitive salary package and rewards for high performance.

Our start-up culture means everybody's contribution matters and is celebrated. We set ourselves ambitious goals and are proud of our ability to deliver those through smart working. We're growing: get on board fast, be part of the journey, and have a real impact on an award-winning, fast-growing company.

Benefits will vary depending on location

• Paid vacation days
• Working abroad for 4 weeks a year (within a +/- 3 hour time zone)
• Enhanced maternity and paternity leave
• Monthly health and wellbeing allowance: use it for gym membership, private healthcare, massages, therapy, cinema and more
• Yearly learning allowance*
• Life Event leave (marriage, divorce, moving house, child's first day at school, ceremony or graduation)
• Make a Difference (volunteering) day
• Plus much more!

*Subject to passing probation

We also offer:

• Quarterly review socials
• Hybrid or remote working
• Refer a Friend policy
• Flexibility with childcare
• Sabbaticals (from year three onwards)

We do not require external agency support for the recruitment of this role. Thank you.

Our Operating Model and Culture

• In Product-Engineering, we hire people we trust, and then trust them to make their own choices on how they want to work and how they want to reach a goal. This sounds simple but it requires a lot of investment in the right company culture. Our team is made up of autonomous squads who decide what they work on, how they work, and within them have all the skills they need to complete their mission. That means we have no centralised teams (Ops, QA etc).
• We think we are doing a good thing for hotels and guests and believe in our mission. We are working on a highly scaled platform that hotels use to build direct relationships with their customers and cut out middlemen. Our software operates on around 10k hotels and collects ~30M guest events a day, and growing. That's a big opportunity to positively impact a lot of people.
• We engage with our customers to validate assumptions and test new features. We like to go deep on the problem. 'Start with the problem' is one of our three core principles. Beyond tools like FullStory, Intercom and Analytics that help us learn about users, each squad has friends in CS and Sales, and even hoteliers themselves, to help build that knowledge. Hotel visits and travel research budgets are also a big plus.
• We care deeply about diversity and inclusion. Within Prod-Eng we have a dedicated D&I squad who meet regularly to propose actions to improve D&I within the team and the wider business. Outside of hiring, we work hard to foster psychological safety. We truly value collaboration and are invested in maintaining a team that encourages everyone to contribute.
• We optimise for learning. We regularly give each other feedback and reflect on the ways we work. We use Notion to bring efficient transparency and create a home for everything we do. Initiatives like Discovery Days, Field Trips and Coding Dojos bring new people together and create more learning and development opportunities.
• We celebrate our progress. At the end of each week, we join the rest of the company to showcase what we've accomplished and share our pride in the work we have done with our colleagues.

Triptease is proud to be an equal opportunity employer with an active cross-functional diversity squad devoted to addressing diversity challenges in the company and industry. We welcome applications from diverse and non-traditional backgrounds. Applicants will not be discriminated against on the basis of any protected characteristic(s) in terms of the Equality Act (2010).

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