ABOUT 1000heads

1000heads is a Social Transformation company. We combine expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands. 1000heads delivers social-first insight, consultancy, and creative services to clients around the world including Google, Amazon, United Nations, Cisco, EnergyAustralia, UNIQLO and more.

We have offices around the world in London, Berlin, New York, LA, Miami, Tokyo, Sydney and Melbourne.

ABOUT THE ROLE

We are looking for an awesome Social Media self starter to join our Client Services and Social team.

As a Social Intern, reporting to an Account Manager, you will support the Client Services team to deliver world-class digital, social and experiential campaigns.

You’ll need to be super passionate about all things Social and have some unique blossoming skills, but most importantly, be curious, into current culture, and be excited to be part of an industry leader in Social Transformation.

This is a versatile role: you will have involvement in client meetings, briefings, research, brainstorms, campaign execution, experiential campaigns, social moderation, trend spotting and reporting. You will assist with the day to day running of projects, getting exposure across different phases of the project lifecycle, and learning what a client facing role entails.

You will have the opportunity to work on new business and live projects, and will gain experience across a broad range of accounts, types of project, and departments in the agency

This internship is a golden opportunity for someone currently studying or interested in getting into the creative, digital or social industry. This is a paid internship opportunity for 2 months, starting in November with the opportunity to extend for the right person

RESPONSIBILITIES

1.     Assists and supports the operations of client accounts on a day-to-day basis, working alongside internal teams

2.     Aids in the development and project management of campaign and briefings

3.     Assists in account administration duties such as scheduling meetings, chasing assets, following up on client comms, stakeholder coordination, event development etc.

4.     Attends and moderates meetings, preparing necessary status documents and providing comprehensive summaries and next steps to the internal team via our internal scheduling tool, ClickUp

5.     Building client relationships; listening to and understanding individual client requirements, and consistently meeting, if not exceeding, their expectations.

6.     Confidently communicating in both client meetings and internal planning meetings, developing and applying an understanding of the industry and the client brand. 

7.     Fostering a positive relationship with key team members at all levels of the client organisation - prioritising helping the clients and team on your projects

8.     Staying up-to-date on industry trends, business opportunities, and best practices

9.     Assisting the Project Manager with operations, including tasks such as data entry, ordering supplies, submitting expense claims and other business admin tasks

KEY SKILLS

●      A positive attitude with a solution focused approach

●      Excellent interpersonal skills, strong verbal and written communication skills

●      An eye for creative content: both written and visual

●      The ability to think:

○      Creatively (capable of thinking differently and disruptively)

○      Strategically (able to analyse situations and see the big picture)

○      Critically (rational analysis that identifies gaps and fills them)

●      Strong organisation skills and time management skills

●      The ability to multi-task, work to a deadline and juggle multiple priorities

●      Flexibility and adaptability to work across changing workloads and different brands styles and client needs

●      A keen eye for detail

●      Proficiency in using a wide variety of social platforms and tools

Requirements

• This is a part time in-office role, in our Sydney CBD office
• Studying business, marketing or another industry related topic
• Strong written, verbal communication, and presentation skills.
• Passionate and knowledgeable about Social Media – up to speed with evolving trends
• IT skills including Gsuite – ability to pick up new tools and software quickly
• A self-starter with reams of initiative