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Site Supervisor – Analytical Laboratory

Join ALS Coal Services | Callide Mine Site | Biloela QLD

About the role

ALS is seeking an experienced full-time Site Supervisor to provide day-to-day operational leadership at our Callide mine-site analytical laboratory.

Supporting a critical mining operation, the laboratory delivers train and production sample analysis, coal-quality reporting and routine client reporting.

The Site Supervisor will lead laboratory personnel, coordinate sampling and analytical activities, oversee safety and quality systems, and act as the primary operational contact between ALS and Batchfire.

This hands-on role is central to maintaining operational stability, meeting turnaround-time expectations and ensuring ALS consistently fulfils its contractual and service obligations.

Key responsibilities

Leadership and people management

• Provide daily supervision, coaching and support to laboratory personnel.
• Foster a positive, accountable and high-performing team culture.
• Manage employee performance, development and work allocation.
• Coordinate employee training and competency assessments.
• Coordinate workforce planning, rostering and staffing levels to ensure adequate shift coverage.
• Ensure personnel follow approved sampling, preparation and analytical procedures.
• Lead by example and maintain high standards of conduct and performance.

Safety

• Promote a strong, proactive safety culture across the laboratory.
• Lead toolbox meetings and communicate relevant site safety information.
• Complete and follow up risk assessments, hazard reports, inspections and incident investigations.
• Ensure laboratory equipment is safe, maintained and suitable for its intended purpose.
• Ensure compliance with ALS procedures and all applicable mine-site safety requirements.

Laboratory operations

• Coordinate daily sampling, preparation, analytical and reporting activities.
• Manage laboratory workflows and priorities to support train samples, production samples and other operational requirements.
• Monitor turnaround times and take prompt action to address potential delays.
• Coordinate special sampling programs, check analyses and sample dispatch where required.
• Maintain suitable levels of consumables, spare parts and other operational resources.
• Ensure calibration and equipment-maintenance schedules are completed.
• Maintain high standards of housekeeping and laboratory presentation.

Quality

• Maintain the laboratory’s quality systems and quality-control programs while promoting a strong culture of quality and continuous improvement.
• Review analytical data for accuracy, completeness and timely reporting.
• Ensure quality-control charts are current and investigate identified issues.
• Support NATA compliance, audit and continuous-improvement activities.
• Assist with the review and development of work method statements, procedures and laboratory workflows.

Client relationships

• Act as the primary day-to-day operational contact for Batchfire.
• Attend client meetings and communicate laboratory performance, analytical outcomes, turnaround times and service delivery updates.
• Address service concerns promptly and proactively.
• Maintain effective communication between Batchfire personnel, ALS site staff and supporting ALS laboratories.
• Build a collaborative relationship focused on reliable service and practical solutions.

About you

To succeed in this position, you will ideally have:

• Significant experience in an analytical laboratory environment, preferably involving coal sampling, preparation and analysis.
• Previous supervisory or team-leadership experience.
• Experience working at mine sites and engaging with mine personnel.
• Working knowledge of laboratory quality systems, quality control and NATA requirements.
• Strong safety leadership and an understanding of workplace health and safety obligations.
• Demonstrated ability to coordinate laboratory workflows, monitor analytical quality and consistently meet operational deadlines.
• Strong communication, stakeholder-management and problem-solving skills.
• A practical, flexible and hands-on approach.
• The ability to work independently and make timely site-based decisions.
• A positive customer focus and commitment to high-quality service.
• A current valid driver’s licence.

Relevant qualifications in laboratory operations, science, coal testing or a related discipline will be highly regarded.

What you will bring to the role

You're a visible and supportive leader who can balance people leadership, safety, quality, production priorities and client expectations. You communicate clearly, take ownership of issues and act promptly to keep laboratory operations safe, stable and responsive.

You will be comfortable working closely with both laboratory personnel and client representatives and will have the confidence to make practical operational decisions in a busy mine-site environment.

Apply

If you are an experienced laboratory professional looking to take ownership of a critical mine-site operation and lead a committed analytical team, we encourage you to apply.

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. 

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. 

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. 

Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.