Jobs › Companies › Allucent › Site & Patient Engagement Manager II (Europe)

About this Site & Patient Engagement Manager II (Europe) role at Allucent

Allucent · Hybrid · Madrid, Community of Madrid, Spain

At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.

We are looking for a Site & Patient Engagement Manager II to join our A-team (hybrid*/remote) in Europe. As a Site & Patient Engagement Manager II at Allucent, you are responsible for managing and executing Feasibility & Site Engagement Activities and Patient Engagement Activities spanning both the proposal and study execution stages. Patient Engagement activities cover both Patient Recruitment and Retention and Allucent’s Patient Direct Trials solutions.  

In this role your key tasks will include:

Feasibility & Site Engagement

  • Conduct post-award feasibility studies with potential sites for the assigned country(ies) as required, in order to select the most appropriate sites for the execution of Allucent studies.
  • Develop Site Selection plan in collaboration with Global clinical Operations functional leads.
  • Timely deliver detailed information on the feasibility results for the assigned country(ies), including reasons for declines and other issues which may impact sites participation or recruitment on the study.
  • Leveraging Allucent Site Network, identify sites to be approached for indication-specific feasibilities by using database or research through online tools.
  • Collaborate with sites with the responses to electronic questionnaires and questions regarding the feasibility requested via email and phone calls.
  • Establish relationships with new sites in the assigned country(ies) to address capabilities for their utilization as part of future Allucent studies.
  • Responsible to deploy post-award feasibility including obtaining CDAs, providing specific study documents and utilizing daily trackers for assigned country(ies),
  • Conduct/oversee the conduct of post-award feasibility studies with potential sites as required, in order to select the most appropriate sites for the execution of Allucent studies.
  • Write feasibility reports for clients as required.
  • Maintain internal libraries and databases related to feasibility
  • Expand and maintain site and investigator network
  • Assure the Feasibility function interfaces effectively with all other key operating departments within Allucent

Patient Engagement

Patient Recruitment and Retention 

  • Responsible for developing, managing, and deploying specific Patient Recruitment and Retention materials in line with study needs and agreed study scope.
  • Work with and managing digital outreach campaign / vendor in line with study timelines, geographical reach
  • Support site level recruitment via supporting other functional leads including CTL, CRAs, and feasibility
  • Coordinate and manage deployment of other site-specific strategies such as Clinical Enrollment Managers, Enrollment Assistants or other site supporting tactics as agreed
  • Work closely with (and in coordination with the sponsor) designated Patient Advocacy Groups to support the study as per agreed scope
  • May oversee and manage junior members of the Site & Patient Engagement team at the study level to deliver patient facing materials, trackers and other administrative tasks
  • Manages the day-to-day functional and organizational activities for assigned studies
  • Generally assigned to small to medium sized projects

Requirements

To be successful you will possess:

  • Life science, healthcare and/or business degree 
  • Minimum 5 years of experience in drug development and/or clinical research 
  • Excellent knowledge of ICH /GCP, FDA and country regulations  
  • Good understanding of different country regulations, as it pertains to Patient Engagement and country regulations 
  • Strong customer service orientation
  • Demonstrated professionalism and presentation of a positive image of the company
  • Demonstrated understanding of applicable medical/therapeutic area knowledge and medical terminology

Benefits

Benefits of working at Allucent include:

  • Comprehensive benefits package per location
  • Competitive salaries per location. We will share the salary band with candidates at the phone screen stage.
  • Departmental Study/Training Budget for furthering professional development
  • Flexible Working hours (within reason)
  • Opportunity for remote/hybrid* working depending on location
  • Leadership and mentoring opportunities
  • Participation in our enriching Buddy Program as a new or existing employee
  • Internal growth opportunities and career progression
  • Financially rewarding internal employee referral program
  • Access to online soft-skills and technical training via GoodHabitz and internal platforms
  • Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
  • Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees

Disclaimers:

*Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices.

“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”

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About Allucent

Allucent Clinical Research Organization™ is on a mission to help bring new therapies to light by solving the distinct challenges of small and mid-sized biotech companies. We’re a global provider of comprehensive drug development solutions, including consulting, clinical operations, biometrics, and clinical pharmacology across a variety of therapeutic areas. With more than 30 years of experience in over 60 countries, our individualized partnership approach provides experience-driven insights and expertise to assist clients in successfully navigating the complexities of delivering novel treatments to patients. Allucent nurtures a high-performance culture in which we provide continuous training and put emphasis on personal and organizational development and opportunities, anchored by a commitment to high-quality and personalized customer service. We consider effective, frequent, and open communication a key component of developing strategies to meet your needs and goals. We provide lean project management to accomplish operational excellence in terms of timelines, quality, and costs.

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