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Site Manager - JLL Workplace Management

Position Overview

The Site Manager leads the technical operations and maintenance team for client facilities across the Linlithgow estate, ensuring optimal building performance, regulatory compliance, and superior service delivery. This role manages day-to-day engineering operations, staff supervision, planned preventative maintenance programmes, and client relationship management within the account. The Site Manager will also hold relevant electrical qualifications to ensure all electrical tasks on site are completed on time and to a satisfactory level.

Key Responsibilities

Operations Management

Oversee all building engineering systems including HVAC, electrical, plumbing, fire/life safety, and building management systems (BMS) across the portfolio. Ensuring continuous operation of critical infrastructure with minimal disruption to client operations. Develop and implement planned preventative maintenance (PPM) programmes to maximise equipment reliability and lifecycle. Monitor energy consumption and implement cost-saving initiatives whilst maintaining occupant comfort. Coordinate with contractors and specialists for services and major works. Complete and manage all electrical works on site utilising local supplier support as and when required.

Team Leadership

Supervise, mentor, and develop engineering technicians and maintenance operatives.  Create work rotas, assign tasks, and ensure appropriate staffing coverage. Conduct performance appraisals and provide coaching for skills development. Foster a collaborative team environment focused on health and safety and service excellence. Recruit and onboard new team members as required.

Compliance and Safety

Ensure full compliance with UK building regulations, Health and Safety Executive (HSE) requirements, and relevant British Standards. Maintain required certifications, statutory inspections, and compliance records including LOLER, PUWER, and gas safety certificates. Lead health and safety training programmes and conduct regular risk assessments. Investigate incidents and implement corrective actions. Manage emergency response procedures and business continuity planning.

Client Relations

Serve as primary technical point of contact for facility-related issues and projects utilising site team knowledge to support. Provide regular reporting on operations, maintenance activities, and key performance indicators to Engineering Manager to allow for high level reporting. Respond promptly to client requests and escalate issues appropriately. Participate in client meetings and contribute to service improvement initiatives. Support client objectives for sustainability, carbon reduction, and operational excellence.

Financial Management

Review contractor quotations and negotiate service agreements. Identify opportunities for operational efficiencies and cost savings.

Competencies

• Strong leadership and people management capabilities
• Excellent problem-solving and decision-making skills
• Knowledge of LV Switching and UPS systemsEffective communication skills with technical and non-technical audiences
• Customer service orientation with ability to build client relationships
• Ability to work under pressure and manage multiple priorities
• Strong organisational skills and attention to detail
• City & Guilds BS7671 Wiring Regulations (18th Edition).
• City & Guilds in Electrical Installation or equivalent.
• City & Guilds 2391 Inspection & Testing (Beneficial)

• Considerable maintenance experience in an electrical role, and working knowledge of Air Handling Units, Fan Coil Units, Pumps and their associated controls.
• A good understanding of mechanical building services including air source heat pumps.
• A working knowledge of CAFM systems & MS Office.

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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