Sustainable Talent is partnering with NVIDIA, a global leader that has been transforming computer graphics, PC gaming, and accelerated computing for over 25 years. We are now looking for a ServiceNow HRSD Developer to support Nvidia's growing team.

This is a full-time (W-2) contract role based in Santa Clara, CA. We offer competitive pay $65/hr - $75/hr  based on factors like experience, education, location, etc. and provide full benefits, PTO, and amazing company culture!

This role is for a skilled ServiceNow HR Service Delivery Developer who is responsible for the full solution development lifecycle, from initial design to final deployment. The focus is on core system and service-specific integrations to enhance our HR Service Delivery platform.

Responsibilities

• Architect, design, and configure scalable solutions within the ServiceNow HRSD module, including Case & Knowledge Management, Employee Service Center, and Lifecycle Events.
• Implement and maintain integrations between ServiceNow HRSD and various HR solutions. Work with other system owners to coordinate integration requirements and development.
• Optimize HR processes using tools like Flow Designer, Business Rules, and ServiceNow APIs to meet business requirements and enhance efficiency.
• Serve as a technical advisor by providing guidance on solution feasibility, trade-offs, and potential risks. Partner with internal HR teams to translate business needs into robust technical solutions.
• Design, develop, and implement AI-enabled HR service delivery solutions using ServiceNow Now Assist, AI Agents, and other generative AI capabilities to enhance employee self-service, streamline HR workflows, and improve HR case resolution.
• Assess the long-term scalability and sustainability of proposed designs, providing clear recommendations to ensure solutions are robust and maintainable.
• Collaborate with our IT partners on any issues that impact the broader ServiceNow platform, ensuring alignment with enterprise-wide governance, security, and system architecture.
• Conduct comprehensive unit testing and maintain detailed documentation for all configurations and deployments.
• Facilitate effective knowledge transfer sessions with internal teams to ensure they can maintain, support, and troubleshoot new configurations and integrations.

Qualifications

• A minimum of 3 years of hands-on experience in ServiceNow development and administration, with a strong focus on HR Service Delivery (HRSD). Proven expertise in architecting and implementing HRSD solutions, managing HR profiles, and automating processes is essential.
• ServiceNow HRSD certification is required.
• Proficiency in JavaScript, HTML, CSS, XML, and JSON for ServiceNow scripting.
• Demonstrable experience with building and managing integrations from the ServiceNow side with various HR solutions (e.g., Workday HRMS, Cornerstone OnDemand, Beeline). Experience with real-time, service-specific integrations is highly preferred.
• Experience using AI coding assistants and adapting and transferring SPP vibe-coded solutions into a ServiceNow environment would be an advantage.
• Experience working in a multi-instance development stream (Dev/Test/Stage/Prod) and collaborating with diverse stakeholders across various time zones.
• Strong problem-solving and collaboration skills are a must. The ability to work independently, drive solutions forward, and adapt effectively in a fast-paced, dynamic environment is crucial.

About Sustainable Talent

Sustainable Talent is a certified woman-owned company specializing in recruitment, consulting, and workforce solutions. We partner with innovative organizations to connect exceptional talent with meaningful opportunities across technology, engineering, operations, and professional services.

Equal Opportunity Statement

Sustainable Talent is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive workforce and welcome applicants from all backgrounds, experiences, and perspectives.