About this Service Engineering specialist L2–L5 role at NTT
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.
Your day at NTT DATA
The service engineer, specialist or architect develops and improves the engineering capabilities behind managed infrastructure and cloud services. The role connects architecture, engineering and operations to ensure services are standardised, automated, measurable and ready for production use.
Key responsibilities
- Develop and maintain reusable service-engineering standards and patterns.
- Translate architecture and service requirements into deployable engineering solutions.
- Build automation for deployment, configuration, monitoring and operational support.
- Support the transition of new and changed services into production.
- Define technical monitoring, alerting, logging and support requirements.
- Ensure that services include appropriate resilience, security and recovery capabilities.
- Work with operations teams to eliminate recurring incidents and manual effort.
- Maintain technical documentation, service models and engineering artefacts.
- Support proof-of-concept, testing and validation activities.
- Contribute to continuous integration and delivery practices.
- At L4, lead engineering workstreams and complex service-development initiatives.
- At L5, define service-engineering architecture, strategy and technical roadmaps.
Technical knowledge
- Infrastructure and platform engineering.
- Automation and orchestration.
- Infrastructure as code.
- CI/CD.
- Monitoring, observability and event management.
- Cloud and data-centre technologies.
- Security-by-design.
- Resilience and disaster recovery.
- Operational-readiness and service-transition methods.
Relevant certifications
- Relevant Microsoft Azure, AWS, Google Cloud or Oracle Cloud certification.
- Terraform certification.
- DevOps or platform-engineering certification.
- ITIL.
- TOGAF for architecture-oriented positions.
Workplace type:
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today
