About this Server Assistant (Busser) role at Sonesta
We’re People People. Are you?
We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).
With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.
But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).
What this role is all about
Great dining experiences are powered by strong teamwork behind the scenes. As a Bus Attendant, you’ll help create a clean, welcoming, and seamless guest experience by supporting our restaurant and Food & Beverage teams throughout service.
This role is perfect for someone who thrives in a fast-paced hospitality environment, enjoys staying active, and loves being part of a collaborative team. You’ll help keep dining areas clean, organized, and guest-ready while supporting Servers, Bartenders, and restaurant operations to ensure exceptional service from start to finish.
If you’re energetic, dependable, and passionate about hospitality — we’d love to meet you.
What you’ll be doing
What you’ll be doing
Clear, clean, and reset restaurant tables quickly and efficiently throughout service periods.
Support Servers and Food & Beverage teams by refilling water, delivering supplies, and assisting guest needs as required.
Maintain cleanliness and organization across dining rooms, service stations, beverage areas, and guest-facing spaces.
Assist with setup and breakdown of restaurant, banquet, and event spaces as needed.
Remove used dishes, glassware, silverware, trash, and linens while maintaining sanitation and cleanliness standards.
Restock service stations with utensils, napkins, condiments, glassware, and other operational supplies.
Follow food safety guidelines, sanitation procedures, and hotel operational standards at all times.
Partner closely with Servers, Bartenders, Culinary teams, and leadership to support smooth restaurant operations and guest satisfaction.
Monitor dining areas to ensure guests enjoy a clean, welcoming, and comfortable environment.
Help create a positive, team-oriented atmosphere aligned with Sonesta’s People People culture.
Any other duties as assigned.
What great looks like
Previous restaurant, hospitality, food runner, busser, hotel, or customer service experience preferred.
Ability to work efficiently in a fast-paced hospitality environment.
Strong teamwork, communication, and customer service skills.
A positive attitude with a willingness to learn and support the team wherever needed.
Strong attention to cleanliness, organization, and guest experience standards.
Dependable, proactive, and able to multitask during busy service periods.
A passion for hospitality, teamwork, guest service, and creating memorable dining experiences.
Flexible availability including evenings, weekends, holidays, and event support as needed.
Anticipated Pay Range & Additional Job Information
How we reward you
At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.
Here’s a snapshot of what we offer:
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA) with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation & Sick Time
- Paid Parental Leave
- Company-Paid Life Insurance
- Company-Paid Short-Term & Long-Term Disability
- Hospital Indemnity, Critical Illness & Accident Insurance
- Educational Assistance
- Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)
- Additional Perks & Employee Discounts
Our Commitment to You
Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Before You Apply
To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.
