*** Position is REMOTE with willingness to travel 100% of the time as part of the IMPACT required ***

It will cover West, TN and North Memphis.

Installation & Service Technician - Retail Technology

$25.75-$32.12/hr. | Day One Benefits | Paid Training | Career Growth

Ready to build a career where every day brings a new challenge?

Join Johnson Controls and become the expert retailers rely on to keep their security, inventory control, and video surveillance systems running at their best.

If you enjoy solving technical problems, working independently, and helping customers succeed, this is your opportunity to make an impact.

What You'll Do

As an Installation & Service Technician, you'll be the trusted face of Johnson Controls in the field, helping customers protect their people, products, and profits.

• Install, troubleshoot, and repair inventory control and video surveillance equipment in retail environments.
• Diagnose technical issues and deliver fast, effective solutions.
• Work directly with customers, providing training and support to maximize system performance.
• Manage service calls efficiently while maintaining accurate documentation.
• Maintain parts inventory to maximize first-time fix rates and customer satisfaction.
• Identify opportunities to improve customer operations and share insights with leadership.
• Represent Johnson Controls with professionalism, technical expertise, and a customer-first mindset.

What Makes You Successful

• You take pride in getting the job done right the first time.
• You enjoy troubleshooting and solving technical problems.
• You communicate clearly and build strong customer relationships.
• You thrive working independently while staying connected to a supportive team.
• You are committed to continuous learning and professional growth.

What You'll Bring

• EL06 License required.
• Strong understanding of electronics and networking fundamentals.
• Excellent communication and customer service skills.
• Basic PC skills, including Microsoft Office.
• Ability to lift and move equipment up to 70 lbs.
• Ability to climb ladders and work in a variety of field environments.

Bonus Points For

• Networking certifications.
• Experience with IP camera systems, DVRs, or NVRs.
• Security, surveillance, or low-voltage installation experience.
• A strong desire to learn and grow with new technologies.

Why Join Johnson Controls?

• Competitive pay: $25.75-$32.12 per hour
• Comprehensive medical, dental, vision, and 401(k) benefits starting on Day One
• Paid vacation, holidays, and sick time
• Extensive paid training and certification opportunities
• Career advancement with a global industry leader
• Collaborative team culture focused on success and support
• Industry-leading commitment to safety through our Zero Harm culture
• Employee discounts through Perk Spot

Check us Out: JCI Security and Fire Protection

Take Your Career to the Next Level

If you're looking for more than just a job and want a career where your technical skills, problem-solving ability, and customer focus are valued every day, we'd love to hear from you.

Apply today and join a team that's helping retailers stay secure, connected, and protected.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.