Experience Range: With at least 5 years of Salesforce development experience, including ownership of complex Apex, Lightning Web Components, and flow-based solutions, and up to 8 years in related roles Key Responsibilities:
Design, develop, and maintain advanced Salesforce Service Cloud features, including case management, field service, self-service portals, and automation workflows to enhance customer engagement and operational efficiencyLead technical design and implementation of Salesforce flows, integrations, and Lightning components, delivering robust and scalable solutionsIdentify and resolve root causes of Salesforce platform issues, implementing sustainable fixes and optimizing for performance and governor limit complianceMentor junior Salesforce developers, promoting best practices in coding, testing, and deployment processesDrive improvements in Salesforce coding standards, test automation, and CI/CD deployment pipelines using Copado or GearsetCollaborate with business stakeholders to refine CRM requirements, clarify technical constraints, and ensure alignment with organizational objectivesTroubleshoot and resolve Salesforce production issues, coordinating with DevOps and platform teams to ensure system reliability and healthImplement and enhance observability for Salesforce org health, including monitoring, alerting, and analysis of debug logsRequired Skills:
Advanced proficiency in Salesforce Apex development, including triggers, batch classes, queueable jobs, and test classesExpertise in Lightning Web Components (LWC) and Aura component developmentStrong experience with Salesforce declarative tools such as Flows, Validation Rules, and Approval ProcessesDeep understanding of Salesforce Service Cloud, including case management, field service, and digital engagementHands-on experience integrating Salesforce with external systems using REST/SOAP APIs and Platform EventsProficiency with SOQL and SOSL query optimization and bulk data processing patternsWorking knowledge of Salesforce security models, including profiles, permission sets, and sharing rulesFamiliarity with Salesforce DX, Salesforce CLI, and source-driven development practices using GitExperience with CI/CD deployment tooling for Salesforce, such as Copado or GearsetProficiency in backend and cloud technologies including .NET, RESTful APIs, PostgreSQL, SQL Server, Redis, AWS (EC2, S3, ELB, ASG, API Gateway, Lambda, RDS, EKS, CloudWatch, SQS), Kubernetes, Docker, Kafka, Terraform, and CDKPreferred Skills:
Experience with Financial Services Cloud or wealth management Salesforce configurationsKnowledge of API management solutions such as ApigeeExperience with advanced automation frameworks and test-driven development in SalesforceFamiliarity with observability tools and monitoring solutions for Salesforce environmentsExperience with agile delivery and Scrum methodologiesDesired Qualifications:
Bachelor's degree in Computer Science, Information Systems, Engineering, or a closely related disciplineSalesforce Platform Developer I certification (required)Salesforce Platform Developer II certification (preferred)