What You’ll Bring to the Team:

We are looking for a Senior Software Architect to define and evolve scalable, secure, and resilient technical solutions across Florence’s multi-tenant, multi-region platform, spanning enterprise applications, platform services, data ecosystem, integrations, and AI capabilities.

This is a hands-on technical leadership role focused on translating complex business and product requirements into practical, reusable architectures. You will collaborate across Engineering, Product, Platform, Data, AI, and customer-facing teams to ensure solutions meet immediate business needs while supporting long-term product and technology strategy.

You will influence technical direction across teams, guide critical architecture decisions, and help Florence build a modern, scalable, and increasingly AI-enabled platform.

You Will:

Solution & Platform Architecture

• Design end-to-end solutions across Florence products, platform services, integrations, data systems, and AI capabilities, translating complex business and customer requirements into scalable architectures and implementation roadmaps.
• Define reusable patterns for APIs, event-driven systems, and cloud-native services that reduce duplication and customer-specific implementations.
• Evaluate trade-offs across scalability, performance, security, reliability, cost, and time to market.
• Simplify systems, reduce technical debt, and improve maintainability across the platform.
• Partner with engineering teams on the design and implementation of complex solutions.
• Identify opportunities to simplify systems, reduce technical debt, and improve platform scalability and maintainability.
• Promote consistent engineering standards, reusable components, and clear architectural documentation.

Data, Integrations & AI

• Design architectures that connect applications, enterprise systems, data platforms, and third-party services.
• Partner with Data Engineering to support data integration, master data management, data quality, governance, and real-time data flows.
• Identify opportunities to incorporate AI, generative AI, and intelligent automation into products and enterprise workflows.
• Evaluate AI and agentic solutions based on business value, security, reliability, performance, and operational cost.
• Establish appropriate patterns for data access, API integration, workflow orchestration, observability, and secure AI adoption.

Technical Leadership & Engineering Excellence

• Collaborate with Engineering, Product, Platform, Data, AI, Security, and Professional Services to align architecture with business and product priorities.
• Lead architecture and design reviews for high-impact initiatives and cross-product dependencies.
• Develop reference architectures, technical specifications, and architecture decision records.
• Mentor engineers and technical leaders, influencing decisions through technical depth and sound judgment rather than formal management authority.
• Promote pragmatic architecture practices that improve engineering velocity without compromising quality, security, or reliability.

An Ideal Candidate Has:

• 10+ years of experience in software engineering, system design, and software architecture.
• Proven experience designing and delivering complex, enterprise-scale software solutions.
• Strong understanding of distributed systems, microservices, APIs, event-driven architecture, and cloud-native technologies.
• Experience with enterprise integrations, platform architecture, and data-intensive applications.
• Strong cloud architecture experience, preferably with AWS.
• Experience designing multi-tenant SaaS architectures, including tenant isolation and multi-region deployment.
• Familiarity with modern data platforms, data governance, and real-time data processing.
• Working knowledge of generative AI, LLMs, RAG, AI agents, or AI-enabled application architectures.
• Strong understanding of security, identity and access management, privacy, scalability, reliability, and observability.
• Ability to translate business needs into practical technical designs and guide solutions from architecture through implementation.
• Excellent communication, collaboration, problem-solving, and technical leadership skills.

We’ll Be Extra Excited If You Have:

• Experience in enterprise SaaS, healthcare, life sciences, or other regulated industries.
• Experience with AWS services, event streaming technologies such as Kafka, and enterprise integration patterns.
• Experience designing reusable platform capabilities across multiple products and customer environments.
• Experience implementing production AI solutions and intelligent workflow automation.

What Success Looks Like:

• Establish scalable, reusable architecture patterns across Florence's products and platform.
• Improve alignment across Engineering, Product, Platform, Data, and AI initiatives.
• Reduce architectural complexity, duplicated capabilities, and one-off customer implementations.
• Accelerate delivery of complex enterprise solutions through clear technical direction and reusable components.
• Improve system reliability, security, performance, and maintainability.
• Enable the adoption of AI and intelligent automation where they deliver measurable business value.

Why Florence?

At Florence, experimentation is our superpower, shipping is the game, integrity is non-negotiable, and good humans are the point.

Join us to help shape the architecture of a modern clinical research platform, solve complex enterprise challenges, and build scalable technology that delivers meaningful impact.