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About this Senior Segment Marketing Manager role at UserTesting

UserTesting · Remote · Remote - US

We’re Auros—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.


We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.


Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100— Auros delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.


Let’s build experiences people love—together.

The Opportunity


At Auros we're looking for a strategic and hands-on Segment Marketing Manager, Enterprise – North America to help drive pipeline growth, accelerate revenue, and strengthen engagement with our Enterprise customers.


In this role, you'll be a key marketing partner to our North America Enterprise sales team, developing and executing integrated marketing strategies that connect with high-value accounts throughout the buyer journey. You'll bring together demand generation, account-based marketing (ABM), digital campaigns, and high-impact experiences to create meaningful engagement and measurable business results.


This is an exciting opportunity for someone who enjoys turning strategy into action, building strong cross-functional partnerships, and finding creative ways to connect with enterprise audiences. You'll have the ownership to shape our Enterprise marketing approach while collaborating with teams across the business to bring impactful campaigns to life.


Responsibilities


  • Lead Enterprise marketing strategy: Develop and execute integrated marketing plans for North America Enterprise accounts, aligning awareness, demand generation, and ABM initiatives with pipeline and revenue goals.
  • Drive targeted campaigns and programs: Create and activate personalized 1:1 and 1 ABM programs, digital campaigns, email nurtures, and industry-specific initiatives that engage priority accounts and accelerate opportunities.
  • Partner closely with sales: Serve as the primary marketing partner to the North America Enterprise sales team, collaborating on account prioritization, go-to-market strategies, messaging, and outreach to drive engagement and conversion.
  • Deliver impactful events and experiences: Lead the strategy and execution of field events, executive dinners, trade shows, virtual events, and tailored experiences that build relationships, generate pipeline, and support deal progression.
  • Create compelling content and enablement: Collaborate with content, creative, and sales teams to develop relevant messaging, campaign assets, and sales enablement resources that resonate with enterprise decision-makers.
  • Connect cross-functional teams: Work closely with ABM, integrated campaigns, digital, events, operations, and analytics teams to deliver cohesive customer journeys and ensure marketing activities support broader business priorities.
  • Measure and optimize performance: Track campaign effectiveness, pipeline contribution, and revenue impact, using data and insights to refine strategies, improve results, and share actionable recommendations with stakeholders.

Requirements

  • 6+ years of B2B marketing experience, ideally within SaaS, enterprise segment marketing, field marketing, or demand generation, with a strong understanding of complex enterprise buying journeys.
  • Proven experience developing and executing integrated, multi-channel marketing campaigns that support awareness, pipeline generation, account engagement, and revenue growth.
  • Experience with account-based marketing strategies, including 1:1 and 1 programs, and the ability to collaborate with ABM teams to engage high-value accounts.
  • Strong experience partnering with Enterprise sales teams and influencing cross-functional stakeholders, with excellent written and verbal communication skills.
  • Hands-on experience with marketing and CRM platforms such as Salesforce, Marketo, and 6sense, along with the ability to use performance data to inform decisions and optimize campaigns.
  • Strong project management, organizational, and problem-solving skills, with the ability to balance strategic priorities and hands-on execution in a fast-paced, collaborative environment. Experience marketing to industries such as banking, retail, CPG, or software is a plus.
  • Location and travel: This is a fully remote, US-based position requiring up to 20% global travel.



Don’t meet every single requirement but excited about the role? We encourage you to apply. Research shows that some candidates are less likely to apply unless they meet 100% of the qualifications—but you may be exactly who we’re looking for. Diverse perspectives drive innovation, and we’re committed to building a team with a wide range of backgrounds, experiences, and skills.


Application Process

  • Meet with a Recruiter
  • Meet the Hiring Manager
  • Participate in a Panel Interview
  • Final Interview (if applicable)
  • Offer Stage

Accommodations

At Auros, we’re committed to creating inclusive and accessible experiences for all candidates. We believe diverse perspectives are essential to building exceptional products and experiences. If you require accommodations or would like us to tailor the interview process to better meet your needs, please contact us at [email protected].


Auros is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  Auros will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.




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About UserTesting

We enable enterprises to understand their customers’ perspectives, delivering authentic customer insights quickly and reliably. We are builders and listeners who move fast, think deeply, and act with intention. We operate at the intersection of technology and empathy, helping the world’s leading brands replace guesswork with confidence. Nothing meaningful is built in isolation. Not great products. Not great companies. And not great cultures. We’re creating an environment where curiosity is expected, impact is shared, and human understanding isn’t just what we sell. It’s how we work.

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