We own the full stack that powers customer interactions: the gateways that route calls into the right programs, the services that manage contact center and agency customer data, and the workers and data pipelines that ingest call data from platforms like NICE and Strada. You'll work across backend services, event-driven workers, and scheduled data runners – designing systems that are reliable, scalable, and central to how Hippo serves its customers.

As part of the Growth & CX domain, you'll collaborate closely with Engineers, Product Managers, and operations teams, getting hands-on exposure to business-critical workflows like call routing, contact center analytics, agency prequoting automation, and large-scale customer data management.