Senior Program Manager

Short Role Introduction

MSIG Europe is looking for a Senior Program Manager – Strategic Transformation to help shape and deliver the organization’s most critical (enterprise) transformation initiatives. Following the merger of its European entities in 2025, MSIG Europe is entering a new phase focused on strengthening and professionalizing its operating model across Operations, IT and Data.

As part of the COO Office, you will operate at the intersection of strategy and execution, leading complex transformation programs including post-merger integration, operating model transformation and enterprise-wide improvement initiatives. The role offers direct exposure to senior leadership and the opportunity to play a key role in shaping the future model of MSIG Europe.

Company Profile

MSIG Europe is a specialist Property & Casualty and Marine insurer with local teams operating across Europe and the UK. As experts in risk, we support clients and partners with bespoke and digitally traded insurance solutions.

MSIG Europe is part of the MS&AD Group, one of the world’s leading non-life insurance groups. The company is headquartered in Brussels, with major offices in Amstelveen, Rotterdam, Cologne and Paris.

Following the merger of the European entities in the summer of 2025, MSIG Europe has entered a new phase focused on strengthening and professionalizing its European operating model. A key priority for the organization is the further development and scaling of the COO domain, covering Operations, IT, Data and enterprise transformation initiatives across the business.

To support this journey, MSIG Europe is expanding its COO Office. The COO Office functions as the strategic transformation hub within the COO domain, connecting enterprise-wide initiatives, ensuring alignment across functions and geographies, and maintaining executive-level oversight across the broader change portfolio.

Working closely with the COO leadership team and senior business stakeholders, the COO Office helps define, structure and deliver complex transformation programs that are critical to the long-term development and scalability of the organization. The team includes experienced transformation professionals and several former consultants with strong financial services backgrounds

Job Profile

As Senior Program Manager – Strategic Transformation, you play a key leadership role in shaping and delivering MSIG Europe’s most complex enterprise transformation initiatives. You operate at enterprise level across countries, business lines and functions, ensuring alignment, momentum and disciplined delivery across multiple stakeholders.

The role offers direct exposure to senior leadership and the opportunity to operate at the intersection of strategy and execution, shaping and delivering initiatives that define the future model of MSIG Europe.

A key focus of the role is the post-merger integration (PMI) program following the formal merger of MSIG Europe in 2025. This company-wide integration program aims to realize the full value of the merger by aligning operating models, governance, culture, processes, systems and data across the organization.

Within the PMI program, you will lead critical workstreams and cross country  initiatives, managing complex interdependencies and working closely with executive sponsors, senior business leaders, IT leadership and external partners.

Beyond the integration program, you will also play senior roles in other high-impact enterprise initiatives, including:

• Operating model and HR transformation

• Regulatory-driven change initiatives

• Data and IT transformation programs

• Enterprise-wide operational improvement initiatives

The role sits within an international team and requires frequent collaboration across MSIG Europe’s main locations.

You will work closely with the Director Operations, Director IT, Chief Data Officer and Director Change Portfolio, and report to the Director COO & Integration Office.

Working Environment

You will operate in a dynamic and international environment with strong exposure to senior leadership and strategic initiatives across the organization.

The COO Office is a highly professional and collaborative team focused on enterprise transformation, operational excellence and program delivery. The team bridges of strategy and execution, supporting the business in designing and implementing sustainable change across operations, technology, data and organizational structures.

MSIG Europe actively invests in personal development, leadership growth and knowledge sharing, offering opportunities to build impact across multiple disciplines and geographies.

Role Requirements

You are an experienced and credible transformation leader who combines strong analytical capabilities with outstanding program leadership and change management skills. You are comfortable operating at executive level, able to challenge the status quo and drive sustainable outcomes in complex, multi-stakeholder environments.

As Senior Program Manager, you act in an influential, structured and decisive manner. You are able to align senior business leaders, IT leadership and external partners around common objectives and ensure delivery in large-scale transformation environments.

A background in management consulting with strong financial services experience is highly valued.

Skills

• Senior leadership style with the ability to align and motivate cross-functional teams

• Strong execution capabilities; proactive, structured and resilient under pressure

• Proven track record leading complex transformation programs with multiple workstreams and senior stakeholders

• Experience coaching and developing program and project managers

• Strong analytical and problem-solving capabilities with a fact-based approach to solution design

• Ability to act as a linking pin between business and IT

• Strong communication skills across different organizational levels and cultures

• Ability to challenge constructively and drive sustainable change across the organization

Knowledge and Experience

• Master’s degree

• Extensive experience in enterprise transformation and program management

• Proven track record delivering complex transformation initiatives in international environments

• Background in strategy or management consulting is strongly preferred

• Solid understanding of insurance and/or financial services

• Experience with post-merger integration or complex organizational integrations is a strong advantage

• Excellent command of English; French and/or Dutch are a strong plus