Jobs Companies CHEP Senior Product Manager

About this Senior Product Manager role at CHEP

CHEP · Hybrid · Madrid, Community of Madrid, Spain

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

The Senior Product Manager will own the Brambles Tracking Solution, driving its vision, roadmap, and adoption across global supply chain operations. This solution leverages IoT, smart asset data, and advanced analytics to deliver visibility of Brambles’ reusable assets. The role requires balancing strategic leadership with hands-on execution, ensuring alignment with ERP, CRM, and customer-facing applications while delivering measurable business value.

Key Responsibilities May Include:

  • Define product vision and roadmap by aligning with business goals and market needs.​
  • Collaborate with engineering, design, and marketing teams to drive product development, ensuring alignment on features, timelines, and quality standards while facilitating effective communication between stakeholders.​
  • Gather requirements from stakeholders, prioritize features, and communicate progress and updates effectively.​
  • Understand technical architecture and requirements; ensure feasibility and deliverability of product features.​
  • Conduct market and competitive analysis to inform product decisions and identify opportunities for innovation.​
  • Advocate for the end-user by conducting user research and usability testing to inform design and functionality.​
  • Develop and monitor key performance indicators (KPIs) to assess product performance and success.​
  • Lead and facilitate agile development processes, including sprint planning, backlog management, and retrospectives.​
  • Identify potential risks and develop mitigation strategies to ensure product success and alignment with business objectives.​
  • Gather feedback post-launch to iterate and enhance product features and performance based on user needs and market trends.​

Senior Product Manager - Brambles Digital Tracking Solution 

Location: Can be based in any (Madrid, Spain / Manchester, UK)

Scope:

  • Global coverage: Europe, UK, North America, Latin America.
  • Impact: Tracking solution adoption across Brambles and customer organizations.

Major/Key Accountabilities

Product Vision & Strategy

Define product vision and roadmap by aligning with business goals and market needs.

Conduct market and competitive analysis to inform product decisions and identify opportunities for innovation.

Cross-Functional Collaboration

Collaborate with engineering, design, and marketing teams to drive product development.

Ensure alignment on features, timelines, and quality standards while facilitating effective communication between stakeholders.

Requirements & Prioritization

Gather requirements from stakeholders, prioritize features, and communicate progress and updates effectively.

Understand technical architecture and requirements; ensure feasibility and deliverability of product features.

User-Centric Development

Advocate for the end-user by conducting user research and usability testing to inform design and functionality.

Gather feedback post-launch to iterate and enhance product features and performance based on user needs and market trends.

Performance & Metrics

Develop and monitor key performance indicators (KPIs) to assess product performance and success.

Identify potential risks and develop mitigation strategies to ensure product success and alignment with business objectives.

Agile Leadership

Lead and facilitate agile development processes, including sprint planning, backlog management, and retrospectives.

Challenges/Problem Solving

  • Build a world-class tracking solution for a complex global supply chain of Brambles.
  • Balance strategic vision with hands-on rollout support and issue resolution.

Experience/ Skills and Knowledge

  • At least 5–7 years in product management or senior software development in enterprise solutions.
  • Experience leading technical or support teams.
  • Experience in building supply chain solution would be plus point.
  • Passion for building outstanding enterprise products.
  • Ability to define the big picture and manage details.
  • Creative thinker who thrives on solving challenging problems
  • Strong analytical and problem-solving skills.
  • Experience working with engineering teams and discussing and reprioritizing.
  • Excellent communication and presentation skills.
  • Ability to manage multiple priorities under pressure.

Qualifications

Essential Qualifications

  • Multi-year experience in enterprise software product management.
  • Proven track record of IoT or asset tracking solutions.
  • Hands-on experience with data quality and analytics.
  • Bachelor’s degree in Computer Science, Engineering, Statistics, or Business.

Desirable Qualifications

  • Experience in building supply chain management systems
  • Experience as a team lead of a software development, consulting, or analyst team especially in supply chain management
  • Advanced degree (MS, MBA, or Ph.D)

Additional Benefits in Spain

🌍 Certified Top 17 Global Employer  

🕑 Hybrid Working & Flexible Working Hours

💰 Annual Bonus (20%)  

🍽️ Meal Vouchers

⚕️Medical Insurance

🛡️Life Assurance

💸Access to Flexible Compensation Plan

💼 Contributory Pension Scheme (Voluntary)

📈 Generous Share Scheme (Voluntary)

🌴 25 Business Days of Annual Holidays

🏋️ Well HUB

❤️ Employee Assistance Programme 

🫴 3 days for Volunteering

Remote Type

Hybrid Remote

Skills to succeed in the role

Adaptability, Agile Methodology, Backlog Management, Empathy, Experimentation, Market Analysis, Market Opportunity Identification, Software Development Life Cycle (SDLC), Storytelling, Taking Ownership, Teamwork, Understand Customers, Unit Testing, Value Driven Product Design

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].

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About CHEP

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to w

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