ABOUT
LUXCLUSIF is a technology-driven global B2B platform founded in 2013 and part of the Farfetch Group since 2021. Dedicated to redefining the luxury paradigm by offering premium pre-owned fashion to a global audience, Luxclusif has pioneered the global luxury resale market with advanced data-driven solutions to facilitate the buying and selling of high-end pre-owned items.
With operations spread across the globe and strategic warehouses in key locations, we ensure a seamless supply of luxury goods, handling everything from item curation, quality control, and operations logistics to technology integrations and sales, delivering an unmatched resale experience for brands, retailers, and end-customers.
TECHNOLOGY
Our Tech Team is responsible for designing, developing, and evolving the internal products that power our business. As a B2B company specialising in second-hand luxury items, we rely on technology to optimise every stage of our operations, from buying and inbound logistics to selling and post-sales support. We are a global team with members across Portugal, Brazil, and the Philippines.
PORTO
Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.
THE ROLE
We're looking for a Senior Product Designer with a proven track record of solving complex B2B operational challenges and driving user-centered platforms from discovery through delivery. You will bring expertise in design strategy, user research, and system architecture, using deep insights into business rules and workflow needs to inform product direction and create high-impact outcomes.
Reporting to a Product Design Lead, you will play a key role in a multidisciplinary squad of designers, engineers, operational experts, and product managers, helping shape the future of our B2B internal platforms and back-office tools.
You will also set the bar for UX/UI craft and pattern design, enabling your team to craft intuitive, efficient, and cohesive experiences across complex, data-heavy systems. Working closely with cross-functional partners, you will resolve competing priorities, mentor peer designers, and translate ambiguous problems into scalable, high-density solutions that deliver value for both our operational teams and external business partners.
WHAT YOU'LL DO
Collaborate across disciplines with product managers, engineers, and operational stakeholders to define complex problem spaces, resolve competing outcomes, and design solutions that drive business efficiency.
Drive design strategy by evaluating goals, metrics, and outcomes to determine the best approach for long-term product evolution.
Lead discovery activities by defining strategic research briefs, selecting appropriate methodologies, and leveraging insights to directly influence product direction.
Navigate technical constraints effectively, partnering closely with engineering to align design decisions with backend realities, data models, and API structures.
Facilitate workshops and strategic discussions, using rapid sketching, detailed wireframes, and interactive prototypes to align teams around complex business logic.
Ensure holistic consistency in terminology and navigation across all internal and partner-facing tools, advocating for accessibility and high usability standards.
Autonomously create, update, and scale pattern guidelines within our design system to ensure existing platform tools evolve gracefully and new features launch cohesively.
Partner closely with engineering throughout implementation, delivering clear, unambiguous specs and identifying process improvements for seamless handoffs.
Bring exceptional visual and interaction craft to data-dense interfaces, designing clear workflows, large-form structures, and polished UI micro-interactions.
Set the bar for design quality at Luxclusif, serving as an example for others while mentoring and advising peer designers in best practices, new tools, and techniques.
Operate with high autonomy, driving impactful output across domains with minimal oversight while keeping teams aligned with the strategic product roadmap.
Monitor the impact of released solutions post-launch, using quantitative metrics and qualitative feedback to iterate continuously.
WHO YOU ARE
You have 5 to 8+ years of experience working as a Product Designer within digital product teams, with a strong focus on complex B2B platforms, internal tools, or operational software.
A formal degree isn't required, but your depth of knowledge is equivalent to a BA/BSc/MA in HCI, Information Systems, Computer Science, Graphic Design, or a related field.
You possess excellent listening, verbal, and written communication skills in English, with a demonstrated ability to present, defend, and connect design decisions across multi-domain stakeholders.
You foster an environment of continuous, constructive feedback and proactively mentor junior and mid-level designers to elevate overall team craft.
You are a strong UI/UX designer with deep expertise in structuring ambiguous workflows, data-heavy interfaces, and multi-step operational logic.
You demonstrate your process, solutions, and expected outcomes using a data-informed, evidence-based approach and structured research practices.
You know how to select and develop the right prototyping methods to de-risk complex interactions and edge cases at the right time.
You have working knowledge of and hands-on experience maintaining and scaling full-stack design systems across complex web applications.
You have a solid technical understanding of web constraints, data models, and APIs, helping you design realistic and feasible solutions.
You are comfortable leveraging modern design, prototyping, and AI-powered tools to increase the speed, quality, and scale of your output.
You are able and willing to travel to other corporate offices when required.
Having a basic working knowledge of HTML, CSS, and JavaScript is a plus.
Previous experience in pre-owned e-commerce, circular economy platforms, or resale operating systems is a plus.
REWARDS & BENEFITS
Health insurance for the whole family, flexible working environment and well-being support and tools
Extra days off, sabbatical program and days for you to give back for the community
Training opportunities
Flexible benefits program
EQUAL OPPORTUNITIES STATEMENT
FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.
SCAM DISCLAIMER
It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent FARFETCH in order to attract candidates to a SCAM. Please be aware that FARFETCH does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, FARFETCH will never ask candidates for any form of payment during the recruitment process.
