About this Senior Product Builder - Consumer AI role at Shopback
Shopback · Onsite · Shenzhen, China
Our Journey
The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.
The Opportunity
ShopBack serves 45M+ shoppers across Asia with cashback, deals, and discovery. We're now building the layer on top: AI-native shopping experiences that personalise, guide, and delight at scale.
This role is for someone who closes the gap between product thinking and design craft — and ships AI-powered consumer experiences that people genuinely use. Not a PM with design opinions. Not a designer with product instincts. A builder who operates at the intersection and holds the bar across both.
You'll work on consumer-facing AI surfaces — search, discovery, personalised recommendations — in a team that has moved past "add AI to the product" and is building AI-first from the ground up.
What You'll Own
Frame the problem, not just the solution.
Set the craft bar.
Prototype to think.
Lead the product strategy for your domain.
Build the eval layer for your AI surfaces.
Lift the team around you.
Model AI-native practice for the team.
Maintain the design system as a shared knowledge layer.
What We're Looking For
Craft and product, not one or the other
Genuine fluency with consumer AI products
AI as a primary co-worker, not an occasional shortcut
Seniority that scales beyond yourself
The building/selling test
How We Work
ShopBacker Traits
- Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
- Judgement - We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
- Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
- Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.
What's in it for ShopBackers
- Career growth opportunities to take on greater challenges that help you realise your ambitions.
- Be part of a winning team on a journey to global scale.
- Competitive compensation based on performance.
- Candid, open, and collaborative culture where feedback is valued.
Ready to apply to Shopback?
Apply to Shopback
