Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for testing and delivering complex software requirements to accomplish business outcomes, ensuring the testing strategy and processes are well-defined and continuously improved. Key responsibilities include establishing a test and automation strategy, creating common test frameworks, defining and managing test processes including test data generation, defect management and reporting. Job expectations include understanding and implementing internal/external mandate, ensuring compliance requirements are met on all levels of test environments, and manages traceability.

Overview:

• Support capacity planning, performance engineering, and release readiness activities for business-critical applications
• Leverage AI and Copilot technologies to automate test design, script generation, reporting, analysis, and other manual testing activities to improve team efficiency
• Identify opportunities to implement AI-driven automation solutions that reduce testing effort and improve delivery quality

Responsibilities:

• Creates and optimizes test processes including defect management and reporting
• Creates and optimizes test automation frameworks and use of test automation tools
• Leads test planning for complex features that span across the platform or multiple teams
• Creates a test automation strategy across the application stack (UI, API, and Backend, etc.)
• Ensures alignment and sign off for test cases from business and other stakeholders
• Manages test execution and resolves, communicates or escalates any issues that may result in test plan variance
• Designs test data and ensure data compliance requirements are met on all levels of test environments
• Independently managing tasks (LRE scripting, test strategy & planning, testing, monitoring, profiling, reporting) from project initiation to completion
• Leading performance defect triage meetings and driving solutions
• Coordinating with team members and external stakeholders for root cause analysis of issues and performance bottlenecks
• Possessing in-depth knowledge of specific technologies within the line of business (LOB) domain
• Demonstrating expert-level communication skills

Required Qualifications:

• 10+ years of hands-on experience in performance testing
• Proficient in using VUGen 12 or later for advanced test script development beyond basic record and playback functionality.
• Skilled in developing scripts using HTTP/HTML, MQ, Java, and TruClient protocols (Mandatory).
• Capable of understanding complex workflows and designing test flows and strategies.
• Designing test strategy, load scenarios using Work Load Models, test plan
• Execute load tests to meet the target requirements
• Leverage profiling tools (i.e. DynaTrace, \) to Monitor System and Application Metrics to analyze and identify bottlenecks
• Exhibits triage ownership / leadership ability (ability to own issue resolution, direct triage, drive participation and discussion, execute crisp and effective communications, strong organizational skills)
• Strong knowledge of Splunk for enhanced load test analysis.
• Solid understanding of software development and architecture concepts (.NET, Java/JEE, code review, code analysis, architectural/enterprise integration patterns, 3-tier architecture)
• Expertise in identifying performance bottlenecks and understanding end-to-end web performance metrics.
• Strong analytical skills with the ability to research and resolve complex system, application, and user issues.
• Experience with monitoring and profiling tools such as Dynatrace, Splunk, and AWR reports to monitor, gather, and report application performance on Windows or Linux systems.
• Excellent verbal and written communication skills and stakeholder management skills
• Flexibility to work hours supporting BACI team

Desired Qualifications:

• Practical experience with Agile tools and methodologies, including Horizon JIRA and Horizon Confluence
• Self-motivated with the ability to identify critical concerns that require escalation to management for resolution
• Strong results-driven mindset with a positive and proactive approach
• Proven expertise in diagnosing and resolving complex technical issues
• Experience leveraging Microsoft Copilot, GitHub Copilot, or other AI-assisted tools to improve testing efficiency, automate repetitive tasks, generate scripts, analyze test results, and enhance reporting
• Demonstrated interest in AI-driven automation and applying Generative AI solutions within the software testing lifecycle

Skills:

• Analytical Thinking
• Business Acumen
• Influence
• Technical Strategy Development
• Test Engineering
• Automation
• Collaboration
• Solution Delivery Process
• Solution Design
• Stakeholder Management
• Agile Practices
• Application Development
• Architecture
• DevOps Practices
• User Experience Design

Shift:

Hours Per Week: