About this Senior Manager, Enterprise Learning & Development role at SoFi
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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role
SoFi is looking for an experienced leader with a builder mindset to shape our next chapter of learning & development. You’ll bring a strong point of view on modern L&D practices, and turn it into the right strategy and capabilities for SoFi. This is a hands-on role for someone who thrives in a fast-paced, ambiguous environment, and can set clear direction while building.
What you'll do
Build and lead SoFi's enterprise L&D capability
- Define our enterprise learning strategy and build a lean, agile team to deliver it.
- Set clear priorities for where L&D can have the greatest impact.
- Build strong partnerships with learning teams across SoFi, connecting and strengthening the expertise that already exists throughout the company.
Advise the business and build critical capabilities
- Consult on complex learning and performance needs, and identify where learning can meaningfully improve business outcomes.
- Lead learning strategy and experience design for select enterprise and business-critical initiatives, working with subject-matter experts to create learning that drives understanding, skill building, and behavior change.
Shape the enterprise learning experience
- Set the strategy for Workday Learning and SoFi's broader learning ecosystem.
- Establish standards, tools, and best practices that make it easier for teams to create and deliver effective learning with a positive employee experience.
- Shape SoFi's approach to learning content and vendors, making the most of shared investments and bringing in external expertise where needed.
- Use data and learner insights to improve the effectiveness and experience of learning over time.
What you'll need
We're looking for a learning leader who combines strong business judgment, deep learning expertise, and a builder mindset.
You bring:
- Significant L&D experience, including building or transforming an enterprise learning capability.
- Deep expertise in learning strategy and design and a strong understanding of how adults build skills and change behavior.
- Strong consulting skills and the credibility to work with senior leaders on important business and capability needs.
- Experience designing learning in partnership with subject-matter experts across a range of functions.
- Strong judgment and prioritization skills, with the ability to focus a lean team on the work that matters most.
- Experience with enterprise learning technology, content, and vendors, and a strong point of view on what creates a great learner experience.
- Comfort building in ambiguity, moving between strategy and execution, and staying hands-on while leading a team.
