About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves over 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com

FWD Vietnam was established in 2016 and is a member of FWD Group. For more information, please visit www.fwd.com.vn

PURPOSE
This position will be responsible of developing and implementing strategic plan for agency management and expansion of AD+ model.

KEY ACCOUNTAIBILITIES

• Act as management consultant to agency leaders, give advices to improve agency management activities

• Provide support to FWD/FWM (agency leaders) to formulate yearly planning and monitor through regular review

• Make sure the effective training and development programs for agency under job holder’s responsibilities, partnering together with Agency Academy.

• Run agency approved contests and within assigned budget

• Coordinate between agency force and various administration departments to ensure company objectives being adhered to

• Recommend product changes/improvement and/or addition to Product Head

• Interact as needed with heads of supporting department such as underwriting, Policy services, CRM, Claims, Finance...

• Manage the succession planning of the responsible area by reviewing and identifying potential successors, further to implement training and development activities to ensure the succession planning is effective

• Support the department head in other tasks as assigned.

QUALIFICATIONS / EXPERIENCE

• University Degree
• 8-10 years of experience with thorough knowledge in Agency Management structure and insurance industry
• Have a strong local network in financial related area will be a plus

KNOWLEDGE & TECHNICAL SKILLS

• Good Microsoft Office, especially Excel, Power Point
• Good interpersonal and communication skills including public speaking and presentation skills