JOB TITLE: Senior Lift Operator

DIVISION: Lift Operations

REPORTS TO: Lift Operations Manager, Lift Operations Supervisors & Lift Operations Leads

LOCATION: On Mountain

CLASSIFICATION: Full-Time/ Seasonal/ Hourly

POSITION:

Senior Lift Operators help coordinate daily responsibilities, share operational expertise, and lead by example. A strong commitment to safety and exceptional guest service is essential in this role.

SPECIFIC JOB REQUIREMENTS:

• High School diploma
• Minimum of one season Lift Operations experience preferred.
• Position is required to work weekends, holidays and workdays as assigned.
• Must maintain a professional well-groomed appearance.
• Communications skills and the ability to coach, and encourage employees.
• Work independently with minimal supervision; think quickly, make decisions with good judgment.
• Deal with conflict and difficult situations in a busy environment.
• Operate various hand tools: Shovel, rake, scoop, and sweep snow.
• Problem solve in a highly effective manner and maintain positive relationships with guests and staff, including management and co-workers.
• Be a consistent role model for company’s Service Excellence standards.
• Must be minimum 18 years of age.
• Climb and work above ground and work outdoors in varying weather conditions.
• Must be willing and able to stand for long periods of time.
• Perform the back-and-forth twisting motion required to load chairs.
• Ability to lift up to 50 lbs.

JOB DUTIES AND RESPONSIBILITIES:

• Responsible for the daily supervision of assigned lift crew members which includes but is not limited to coaching, daily operations of the lift, monitoring crew breaks, and reporting issues to supervisor.
• Daily pre-operational inspections and proper operation of assigned lift.
• Completing paperwork including lift logs, incident reports.
• Awareness and promotion of personal, employee, and guest safety.
• Providing superior guest service and coaching crew on providing guest service.
• Developing strong working relationships with other departments and crew members.
• Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements.
• Help to maintain consistency within the department and company.
• Other duties as assigned.

EQUAL OPPORTUNITY EMPLOYMENT  
Solitude Mountain Resort is an equal opportunity employer.  It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race, religious creed, color, gender, gender identity, gender expression, national origin, ancestry, citizenship, nationality, age, physical disability, mental disability, medical condition, marital status, pregnancy, sexual preference, sexual orientation, genetic  information, veteran status, or any other characteristic protected by applicable state or federal law. The Company makes all employment decisions, including selection, training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses.  Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities.  If you require an accommodation during the selection process, please contact Human Resources at [email protected].

Expected work dates November - May 

Perks of Working Here:

Work & Play in the Mountains:

• Embrace the stunning Wasatch Mountains.
• Connect with fellow mountain enthusiasts.

Benefits:

• Access to select Alterra Mountain Company Destinations.
• Free Solitude season pass for you and eligible dependents.
• Discounts on solitude lift tickets for friends and family.
• Discounts on food, rentals, retail, and lessons.

Other Perks:

• Comprehensive medical, dental, vision, and life insurance for eligible employees
• Pro deals with outdoor brands.
• Generous 401(k) plan with company match.
• Free counseling service through Employee Assistance Program.