About this Senior Legal Operations Program Manager role at PlayStation Global
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Legal Operations Program Manager
San Mateo, CA | Hybrid - 2 days per week in our San Mateo office
Full relocation assistance available for qualified candidates
What You’ll Be Doing:
Program Management & Legal Technology-
Lead complex, cross-functional Legal programs from planning through delivery, establishing clear roadmaps, priorities, timelines, milestones, and success measures.
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Serve as a central program management partner across Legal technology initiatives, using Asana to manage workstreams, sprint schedules, dependencies, prioritization, and delivery.
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Support development of the Legal technology roadmap across short-, mid-, and long-term priorities.
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Partner with Legal stakeholders to conduct discovery, understand business requirements, and translate needs into actionable programs and solutions.
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Support a portfolio of Legal technologies that may include CLM, eBilling, Matter Management, IP/Trademark management, e-signature, workflow automation, knowledge management, and AI-powered platforms.
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Partner with IT and vendors on technology implementations, upgrades, integrations, and ongoing optimization.
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Provide clear reporting to Legal leadership on program status, risks, dependencies, KPIs, and decisions required.
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Identify opportunities to simplify and improve Legal workflows using Lean, Six Sigma, and other continuous improvement methodologies.
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Lead process mapping, root cause analysis, and development of standardized processes, playbooks, and documentation.
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Partner with Legal Operations colleagues on vendor management, budget planning, reporting, analytics, and operational initiatives.
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Use data and performance measures to identify opportunities and drive better decision-making across Legal.
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Manage multiple concurrent initiatives while maintaining strong stakeholder alignment and clear communication.
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Partner with Legal and technology teams to support the Legal Department’s AI and innovation roadmap.
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Help evaluate, pilot, implement, and drive adoption of AI-powered legal tools and workflows.
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Identify opportunities to apply generative AI and intelligent automation to areas such as legal research, drafting, contract review, and knowledge management.
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Partner with IT, Information Security, Privacy, and other stakeholders to support appropriate governance, risk assessment, and responsible adoption of AI tools.
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Support training and change management to increase adoption of new technologies and ways of working.
What We’re Looking For:
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Bachelor’s degree in Business Administration, Legal Studies, Information Systems, or a related field.
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8+ years of progressive experience in program/project management, legal operations, or legal project management within a corporate legal department or leading law firm.
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Strong program management experience with a demonstrated ability to lead complex, cross-functional initiatives from strategy through execution.
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Hands-on experience with Asana as a project and work management platform.
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Experience working with legal technology platforms such as CLM, eBilling, Matter Management, IP/Trademark management, or related Legal Operations tools.
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Demonstrated experience with process improvement and operational excellence methodologies.
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Strong analytical skills, including experience developing KPIs and executive-level reporting.
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Excellent communication and stakeholder management skills, with the ability to influence across functions and levels.
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Experience working in a fast-paced environment and managing multiple priorities simultaneously.
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PMP, PgMP, Lean Six Sigma, or similar project/process improvement certification.
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Experience with IP and Trademark management applications such as Anaqua, Clarivate, CPA Global, or equivalent.
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Experience evaluating, implementing, or scaling AI-powered legal technology.
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Familiarity with SAP, Coupa, Tableau, Domo, Power BI, or similar enterprise platforms.
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Experience working within a global, matrixed technology, gaming, entertainment, or consumer business.
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CLOC involvement or other demonstrated engagement with the Legal Operations community.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
