About Ameren Services (B&CS)

Ameren Services provides administrative support and services to Ameren Corporation and its operating companies, subsidiaries and affiliates. Ameren Services includes a wide range of skill sets and roles, from finance and legal experts to digital and cyber specialists, plus those charged with ensuring environmental compliance and operational safety. Together, we help execute a strategy that enables Ameren to deliver superior long-term value to customers, shareholders and the environment.

Our benefits include:

• Medical coverage on date of hire

• 100% employer paid cash balance pension plan

• 401(k) with company match fully vested on date of hire

• Minimum of 15 days paid vacation and 12 paid holidays

• Paid parental leave and family caregiver leave

Visit our Benefits & Perks Page for more information on benefits provided to regular full-time employees. ​

About The Position

• Acts as a liaison between development groups and business units for the development and implementation of new systems and enhancement of existing systems.
• Evaluates new digital developments and evolving business requirements and recommends appropriate systems alternatives and/or enhancements to current systems.
• Prepares communications and makes presentations on system enhancements and/or alternatives.

Key responsibilities include:

• Works with stakeholders to identify and clarify moderate to complex business requirements.
• Facilitates meetings with business stakeholders and Digital to understand business requirements; demonstrates understanding of business needs and recommends design changes for moderately complex challenges.
• Translates business and design requirements into technical requirements.
• Directs and owns process/system changes and reviews process changes to ensure design changes meet business requirements.
• Draws process maps and uses business process modeling techniques.
• Manages overall catalogue of process flows for medium complexity projects.
• Analyzes complex source system data in support of improving data quality and translates raw data into information for consumable reports.
• Performs QA against specifications and solves issues.
• Assists with conducting tests and inspections of products, services, solutions or processes to evaluate quality or performance.
• Supports medium complexity projects with little or no degree of supervision, including tracking issues and managing action items.
• Appropriately documents knowledge and integrates cross-project knowledge, experience and value to make more accurate decisions.
• Interfaces with agile scrum teams to deliver digital solutions; acts as BA Point of Contact (POC) on scrum team.
• Provides innovative ideas and insights to redesign business processes that will optimize business results.
• Acts as a liaison between business stakeholders and vendors to ensure successful implementation and support of project efforts.
• Communicates with the business and software engineers to develop tools that will solve for client/business requirements.
• Reviews the Digital organization’s technology enablement and integration plans; demonstrates technical expertise within own technology through determining best course of action for own project.
• Demonstrates strong working knowledge of agile software development processes and the development lifecycle; liaises with scrum masters and coaches to move project forward.
• Coaches less experienced co-workers and provides feedback to enhance skills and knowledge.

Qualifications - Senior Business Analyst

• Bachelor’s degree required, preferably in mathematics, computer science, or business.

• Five or more years of experience working with IT related systems/projects required. Business Analyst experience is required.

• Three or more years of experience in a customer service oriented and/or IT related field required.

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Qualifications - Lead Business Analyst

• Bachelor’s degree required, preferably in mathematics, computer science, or business.  

• Seven or more years of experience working with IT related systems/projects required. Business Analyst experience is required.  

• Five or more years of experience in a customer service oriented and/or IT related field required. 

In addition to the above qualifications, the successful candidate will demonstrate:

• Strong understanding of how to interpret customer’s business needs and translate them into application and operational requirements.

• Strong ability to facilitate meetings and develop professional presentations.

• Strong ability to analyze organizational data and complex problems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.

• Strong ability to communicate systems and procedural changes to end users through excellent written and oral communications.

• Comprehensive knowledge of the practices, procedures and principles of performance analysis (trending, root cause and gap analysis), benchmarking and audit compliance.

Additional Information

Ameren’s selection process includes a series of interviews and may include a leadership assessment process.  Specific details will be provided to qualified candidates.

#LI-Hybrid

Compensation Range:

* This pay range encompasses multiple levels of the role. Career level and compensation depends upon applicant’s credentials.

At Ameren, base salary is one component of a competitive compensation package for employees. Our pay ranges are broad to allow for movement within our organization and to accommodate different skill sets and levels of expertise. We take into consideration a variety of factors including, but not limited to, skills, abilities, experience, education, credentials, and internal equity when determining the base salary offered. Roles are eligible for additional rewards including annual incentive payments based on individual and company performance.

If end date is listed, the posting will come down at 12:00 am on that date:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.