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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

We are hiring an Application / Platform Operations Senior Infrastructure Engineer to take ownership of a diverse set of enterprise and business applications, open-source software, and platform components that currently lack clear support and governance. This role will focus on stabilizing, documenting, maintaining, and improving reliability across a portfolio of products spanning open-source, vendor, and internally developed technologies.
The engineer will work across AWS, Kubernetes, Linux and Windows environments, troubleshooting lifecycle issues, implementing monitoring and patching practices, and establishing operational standards. This role requires strong problem-solving, system-level thinking, and the ability to bring structure to poorly documented or unmanaged systems.
The primary purpose of this role is to establish ownership, improve operational maturity, and ensure ongoing supportability for critical applications and platform services. This position will also have technical leadership responsibilities for work done by the team.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

 

·         Works to achieve operational targets with major impact on the infrastructure engineering department or job area results and contributes to the development of goals for area of responsibility.

·         Designs, builds, manages, and implements enterprise infrastructure technology platforms and systems across cloud, network, database, storage, platform, computing, or middleware domains.

·         Develops and applies automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure.

·         Take ownership of applications and platforms that lack defined support, documentation, or operational processes

·         Perform system discovery and analysis to understand application architecture, dependencies, and runtime environments

·         Create and maintain runbooks, support documentation, and operational procedures

·         Provide day-to-day support, including monitoring, troubleshooting, and incident resolution

·         Perform root cause analysis and implement corrective/preventative actions

·         Manage and maintain systems across Linux and Windows environments

·         Apply patching, upgrades, and lifecycle management practices to ensure systems remain secure and supported

·         Implement and improve monitoring, alerting, and logging capabilities

·         Collaborate with infrastructure, security, and application teams to resolve issues and align on standards

·         Identify and reduce operational risk, including outdated software, unsupported versions, and lack of redundancy—also identifying product alternatives with a better support capability.

·         Support environment standardization efforts (e.g., containerization, automation, infrastructure-as-code where appropriate)

·         Identify and implement product rationalization and the consolidation of similar products.

·         Contribute to establishing team-wide standards for ownership, governance, and support models

Qualifications
Required Qualifications
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree in Computer Science, Engineering, Information Systems, a related field, or equivalent education, training, and work-related experience.
2. Minimum of 7 years of professional experience in infrastructure engineering.
3. Advanced knowledge of enterprise infrastructure technologies including cloud, network, database, storage, platform, computing, and middleware.

Preferred Qualifications

• Experience working with open-source technologies (e.g., Java-based tools and libraries, external repositories like Maven, web servers, integration platforms)
• Experience with Artifactory and Xray scanning
• Experience with Kubernetes and Container pipelines
• Experience with AWS cloud platforms
• Automation-programming skills (e.g., Java, PowerShell, Python)
• Experience with CI/CD pipelines or infrastructure-as-code (GitLab, Terraform, Ansible, etc.)
• Understanding of security and vulnerability management practices
• Experience with web and application servers, integration platforms, and messaging systems
• Experience leading technical work and
• Master’s degree in a relevant technical discipline.
• Experience in the financial services industry.

 

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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