Why this role is on the menu

Every Instacart employee on a work visa relies on timely, accurate immigration guidance to maintain status and travel with confidence. We are building a more resilient program: a reliable, well-documented experience backed by an external immigration partner and a clearly owned internal function. As our Senior Immigration & Global Mobility Specialist, you will own the vendor relationship, partner closely with our Employment Legal team, and shift Tier 1 support to our vendor and a contingent worker, freeing you to focus on the complex cases and high-stakes moments that matter most. Twelve months from now, employees will have a smoother, more self-service immigration experience, and the program will run on documented process instead of institutional memory.

The secret ingredients we're looking for

You are a hands-on immigration expert who is equally comfortable owning a vendor relationship and rolling up your sleeves on a case. You thrive on a very small team, work independently, and know exactly where and when to escalate. You are curious, willing to stretch into new territory, and good at turning constraints into opportunities. You can explain nuanced immigration issues clearly to employees, managers, and directors, and you handle sensitive matters with care and urgency.

Must-have pantry staples (Minimum Qualifications)

• 7+ years of US business immigration experience, with recent in-house corporate experience (or law firm experience paired with program-level ownership)
• End-to-end knowledge of employment-based immigration: nonimmigrant (H-1B, L-1, O-1, TN, E-3) and immigrant (PERM, I-140, adjustment of status)
• Hands-on compliance ownership: I-9 and reverification, Public Access Files, DOL requirements, audit readiness
• Experience managing outside counsel and immigration or relocation vendors, including SLAs and invoice review
• Experience supporting budget tracking and spend forecasting in partnership with Finance or a budget owner
• Proven ownership of workflows, SOPs, and reporting on case metrics
• Ability to advise and partner with HR, Talent Acquisition, Legal, and business leaders
• Working exposure to global mobility, such as relocation coordination, transfers, and cost estimates

Optional garnishes (Preferred Qualifications)

• Experience working with global immigration vendors.
• Comfort with Workday and case or ticketing tools (Jira Service Desk, ServiceNow, or Salesforce)
• M&A diligence and integration, or vendor RFP experience
• Policy design, remote work policy, or tax vendor coordination
• Dashboards and data skills (Excel, Google Sheets) and KPI setting
• Using generative AI to automate reporting and policy summaries

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