Who We Are

About the Opportunity

What You’ll Be Doing

• Settlement Operations
  - Lead and oversee day-to-day settlement operations across digital asset and fiat transactions.
  - Ensure transactions are settled accurately, completely, and within the required timelines.
  - Establish and continuously improve settlement procedures, controls, exception handling, and escalation mechanisms.
  - Identify settlement breaks, operational risks, and process inefficiencies, and drive timely resolution.
  - Support new products, transaction flows, and business models by assessing their settlement and operational requirements.

• Settlement System & System Architecture
  - Develop a strong understanding of the end-to-end settlement system architecture and transaction data flow.
  - Understand how settlement systems interface with:
    - Trading systems and order/transaction engines;
    - Wallet, custody, and blockchain infrastructure;
    - Fiat banking and payment systems;
    - Data warehouse and reporting platforms; and
    - Finance, accounting, and general ledger systems.
  - Work closely with Product and Engineering teams to define settlement-related system requirements.
  - Translate operational and finance requirements into clear and actionable data, system, and reporting specifications for Engineering teams.
  - Define the reports, data fields, transaction-level information, and reconciliation logic required to support settlement operations and financial accounting.
  - Participate in system implementation, enhancement, UAT, and post-implementation validation from a settlement and finance-control perspective.

• Digital Asset Reconciliation
  - Own and oversee Digital Asset (DA) reconciliation, including reconciliation among customer balances, internal ledgers, wallet/on-chain balances, custody records, and other relevant source systems.
  - Investigate and resolve reconciliation differences, including transaction timing differences, system exceptions, missing transactions, and data inconsistencies.
  - Work with Product, Engineering, Data, Wallet, and Finance teams to identify root causes and implement sustainable remediation.
  - Establish appropriate reconciliation controls and monitoring mechanisms to ensure completeness and accuracy of digital asset balances and movements.

• Fiat Reconciliation
  - Own and oversee Fiat reconciliation across customer balances, banking/custodian records, payment channels, internal operational systems, and the general ledger.
  - Ensure customer fiat assets and liabilities can be reconciled to relevant operational and accounting records.
  - Investigate reconciliation breaks and coordinate with Finance, Fiat Operations, Product, Engineering, banks, custodians, and payment service providers for resolution.
  - Drive automation and system improvements to reduce manual reconciliation and operational dependency.

• Customer Transaction Reconciliation
  - Oversee transaction-level reconciliation covering customer trades, deposits, withdrawals, transfers, settlements, and other relevant transaction activities.
  - Ensure customer transaction records can be traced consistently across trading, settlement, operational, and accounting systems.
  - Establish effective exception-management processes for unmatched or incomplete transactions.
  - Support Finance and external audit requirements by ensuring transaction data and reconciliation evidence are complete, accurate, and traceable.

•  Finance & Accounting Support
  - Partner closely with Finance to ensure settlement data and reports provide sufficient information for accurate and timely accounting.
  - Understand how trading and settlement activities ultimately flow into financial records and the general ledger.
  - Define operational reports and data outputs required by Finance for:
    - Accounting entries;
    - Period-end closing;
    - Balance sheet reconciliation;
    - Customer asset and liability reconciliation; and
    - Financial and external audit support.
  - Identify gaps between operational systems and accounting requirements and work with relevant teams to develop scalable solutions.

• Process, Control & Team Management
  - Build and maintain robust settlement and reconciliation SOPs, controls, and governance frameworks.
  - Drive automation and process improvements to improve settlement efficiency, accuracy, scalability, and control.
  - Establish key operational metrics and monitor settlement exceptions, reconciliation breaks, aging items, and resolution timelines.
  - Manage and develop the settlement team, ensuring clear ownership, effective prioritization, and strong execution.
  - Act as a senior escalation point for complex settlement, reconciliation, and transaction-related issues.
  - Collaborate effectively with cross-functional stakeholders across Finance, Product, Engineering, Data, Operations, Risk, Compliance, and other relevant teams.

What We Look For In You

• Bachelor’s degree or above in Finance, Accounting, Economics, Business, Information Systems, or a related discipline.
• Significant experience in settlement, clearing, reconciliation, transaction operations, custody, or related financial operations, with experience in a managerial or senior leadership role.
• Strong experience with customer transaction reconciliation and transaction-level data analysis.
• Solid understanding of trading lifecycle and settlement processes.
• Prior experience in traditional financial institutions, such as banks, securities firms, broker-dealers, exchanges, clearing houses, custodians, payment institutions, or other transaction-intensive financial businesses.
• Strong understanding of how trading systems, settlement systems, reconciliation platforms, and accounting systems interact.
• Ability to understand system and data architecture and translate operational or finance requirements into clear requirements for Product and Engineering teams.
• Strong experience in designing or defining operational reports, reconciliation reports, and transaction-level data requirements.
• Strong analytical and problem-solving skills, with the ability to investigate complex reconciliation differences and identify root causes.
• Strong understanding of operational controls, data completeness, accuracy, and transaction traceability.
• Excellent stakeholder-management and communication skills, with the ability to work effectively with both Finance and technical teams.
• Strong ownership mindset and ability to operate effectively in a fast-paced and evolving business environment.

Nice to Haves

• Experience in cryptocurrency, digital assets, exchanges, fintech, brokerage, or other high-volume transaction platforms.
• Hands-on experience with digital asset / wallet / on-chain reconciliation.
• Experience with fiat payment, banking, custodian, or payment-service-provider reconciliation.
• Experience participating in settlement or reconciliation system implementation and transformation projects.
• Experience working with Product and Engineering teams on system design, data requirements, reporting logic, UAT, and process automation.
• Familiarity with accounting systems, general ledger processes, and period-end financial reconciliation.
• Experience supporting internal or external audit requests relating to transaction completeness, settlement, or reconciliation.
• SQL, data analytics, or other data-querying experience would be an advantage.

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances 
• Comprehensive healthcare schemes for employees and dependants 
• More that we love to tell you along the process!