About this Senior Field Operations Representative role at Cadence Design Systems
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.
Key Job Duties are:
- Accurate and timely entry and processing of all order types resulting in license delivery.
- Ensure all approvals required are received in advance of the completion of any transaction.
- Assure full compliance with all Order guidelines prior to submission via Sales Force Dot Com for approval and processing of transactions for assigned customers/territory
- Work independently to provide full Customer Service to assigned accounts/territory including contract Lockdown, Remix, Compliance issues, licensing and control of company assets.
Work effectively cross functionally with multiple departments including Finance, Legal, Order Management, Credit and Sales to assure compliance with all company business guidelines. Report suspected abuses to management.
- Monitor all activity of the sales order system and provide assistance to other Field Order Representatives on the global team if requested.
- Participate in User Acceptance Testing of new System enhancements.
- Knowledge of the Microsoft office suite of tools and Sales Force Dot Com
- Candidate must be available during peak work times such as each quarter close, shut down periods and work with management and local U.S. team to provide coverage as needed.
- Back up other team members upon needs.
- Weekend support only for the emergency situation.
- work with different working partner SF, Legal, trade team, credit, logistic, Dublin om, finance team to resolve operation related issues.
- Support adhoc requests if any
